Introduction:

In today’s rapidly evolving business environment, effective people management and strategic leadership are more essential than ever. Organizations require professionals who can lead high-performance teams, manage operations strategically, and drive continuous improvement to achieve excellence. This 5-day training program, designed by Global Horizon Training Center, provides participants with critical skills and insights in people management, team leadership, strategic planning, negotiation, and operational excellence. By focusing on real-world applications and interactive learning, this course empowers professionals to make a significant impact in their organizations.

Objectives:

By the end of this program, participants will be able to:

• Apply effective communication and motivation techniques to manage and inspire teams.

• Lead and develop high-performing teams while managing conflict and diversity.

• Understand and implement strategic planning tools such as SWOT and contingency planning.

• Enhance their negotiation capabilities to achieve win-win outcomes.

• Adopt operational excellence standards such as the Malcolm Baldrige criteria to benchmark and improve organizational performance.

In this program, you will learn how to:

• Manage and motivate people more effectively.

• Build and sustain high-performance teams.

• Utilize strategic planning tools to align goals with business direction.

• Negotiate persuasively for positive business outcomes.

• Apply operational excellence models to create a high-performing organization.

Target Audience:

This program is ideal for:

• HR Managers seeking to enhance their strategic capabilities and leadership effectiveness.

• HR Business Partners, Talent Managers, and Employee Relations Leads responsible for driving performance and organizational alignment.

• Middle to Senior-Level HR Professionals who are transitioning into more strategic roles.

• Line Managers and Department Heads who work closely with HR and lead teams within their units.

5-Day Course Outline:

Day 1: People Management

• The importance of sociotechnical management

• Techniques for effective communication

• Motivating for results

• Enhancing your coaching skills

• Empowering employees for improved performance

• Characteristics of a successful manager

Day 2: Leading Teams

• Obtaining the benefits of teamwork

• Characteristics of ineffective teams

• Characteristics of effective teams

• Managing conflict in a productive manner

• Understanding team member styles

• Creating a virtual team

Day 3: Strategic Planning

• Analyzing the strategic planning process

• Achieving competitive advantage

• Utilizing dynamic SWOT analysis

• Focusing on vision and mission

• The importance of contingency planning

• Examples of strategic success and failure

Day 4: Negotiating for Results

• Gaining insight into the negotiating process

• Characteristics of an effective negotiator

• Developing negotiating strategies

• Employing persuasive negotiation techniques

• Achieving the benefits of effective negotiating

• Negotiation exercises

Day 5: Operational Excellence

• The Malcolm Baldrige quality award-standard of excellence

• Lessons from the best-performing companies

• Benchmarking your operation against the best

• Creating employee commitment

• Managing continuous improvement

• Creating a high-performance organization