Special Courses

Training Course: Mastering Administrative Communications: Strategies for Managers


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SC235561

2 - 6 Dec 2024

Barcelona (Spain)

Hotel : Grupotel Gran Via 678

Cost : 5775 € Euro

Introduction

This 5-day training program is aimed at empowering managers with advanced communication strategies essential for leading administrative functions. The program focuses on improving both internal and external communication, fostering collaboration, and streamlining processes. Participants will learn how to enhance their managerial effectiveness through improved communication skills, ensuring alignment with organizational goals and fostering a productive workplace.

 

Target Audience

  • Mid-level and senior managers
  • Administrative supervisors
  • Office managers
  • Department heads responsible for communication and coordination

 

Objectives

  • Develop effective communication strategies tailored to administrative management.
  • Enhance verbal and written communication skills for managerial purposes.
  • Improve collaboration and information sharing across departments.
  • Learn techniques for resolving conflicts and managing difficult conversations.
  • Master the use of technology and digital platforms for effective communication.
  • Align administrative communication strategies with organizational goals.

 

Training Program Outline

 

Day 1: Foundations of Effective Administrative Communication

  • Understanding the role of communication in administrative management.
  • Key principles of effective communication: clarity, brevity, and impact.
  • Types of administrative communication: formal vs. informal.
  • Identifying communication barriers and strategies to overcome them.
  • Case studies: Examples of successful administrative communication.

 

Day 2: Verbal and Written Communication Mastery

  • Crafting clear and concise messages for different audiences.
  • Enhancing verbal communication skills: presentations, meetings, and one-on-one discussions.
  • Writing effective emails, memos, and reports for administrative purposes.
  • Strategies for improving listening skills and interpreting feedback.
  • Hands-on exercises: Writing and revising administrative documents.

 

Day 3: Collaboration and Cross-Departmental Communication

  • Facilitating collaboration between different teams and departments.
  • Building communication bridges between administrative and operational units.
  • Best practices for leading productive meetings and brainstorming sessions.
  • Using communication to manage and delegate tasks effectively.
  • Group activities: Simulating cross-functional collaboration.

 

Day 4: Conflict Resolution and Difficult Conversations

  • Techniques for managing difficult conversations with team members, peers, or supervisors.
  • Navigating communication in conflict resolution: maintaining professionalism and objectivity.
  • Emotional intelligence in communication: understanding and managing emotions.
  • Resolving misunderstandings and preventing communication breakdowns.
  • Role-playing exercises: Practicing conflict resolution scenarios.

 

Day 5: Leveraging Technology for Administrative Communication

  • Utilizing digital tools and platforms for seamless communication (email, chat, project management software).
  • Improving communication efficiency through automation and technology integration.
  • Managing remote teams and virtual communication challenges.
  • Keeping up with evolving trends in administrative communication.
  • Final workshop: Developing a communication improvement plan for the workplace.

Special Courses

Training Course: Mastering Administrative Communications: Strategies for Managers


Register Now
Quick Inquiry
Discount Group Download Brochure (1)

SC235561

2 - 6 Dec 2024

Barcelona (Spain) - Grupotel Gran Via 678

Hotel : Grupotel Gran Via 678

Cost: 5775 € Euro


  About Barcelona

Barcelona, the main city of Catalonia on Spain's east coast, is known for its fantastic weather and proud local culture. It is also Spain's second largest city and has all the cosmopolitan trappings you would expect. Among Barcelona's many attractions are the delicious seafood, stunning architecture and vibrant atmosphere. It began life as a Roman city and has remained important ever since. Today, it is a buzzing city offering more than enough reasons to look for flights to Barcelona. Between UNESCO World Heritage Sites, famous sports teams plus great food, there's no shortage of ways to amuse oneself.


  Things to do and places to visit in Barcelona

Barcelona really does have something for everyone. The attractions of Barcelona include beautiful beaches to relax on, almost endless historical locations to explore, all the shops you could ever wish for, one of the world's most admired football clubs and world-class eateries - you may never want to leave. Luckily, with so much to do the city's compactness makes it easy to explore. Simply wandering through the streets is a great way to soak up the atmosphere.

Just some of the great things to do in Barcelona include:

  • Marvel at Gaudi's masterwork, the Sagrada Familia.
  • Sample the wide range of tapas in Barcelona's bars.
  • See the somewhat surreal architecture of Antoni Gaudi.
  • Wander through Park Guell, which offers great views over the city and out to sea.
  • See the Cubist master’s early work in the Picasso Museum.
  • Get lost in the winding streets of the Gothic Quarter, known locally as the Barri Gotic.
  • Browse the upmarket shops along the Passeig de Gracia.
  • Soak up the tranquil atmosphere in the Cathedral of the Sea.
  • Watch the silky skills of FC Barcelona in a game at the Camp Nou.
  • Enjoy authentic paella with fresh seafood.
  • Climb Montjuic for spectacular views.
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