Special Courses

Training Course: Mastering Administrative Communications: Strategies for Managers


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SC235561

16 - 20 Feb 2025

Dubai (UAE)

Cost : 4565 € Euro

Introduction

This 5-day training program is aimed at empowering managers with advanced communication strategies essential for leading administrative functions. The program focuses on improving both internal and external communication, fostering collaboration, and streamlining processes. Participants will learn how to enhance their managerial effectiveness through improved communication skills, ensuring alignment with organizational goals and fostering a productive workplace.

 

Target Audience

  • Mid-level and senior managers
  • Administrative supervisors
  • Office managers
  • Department heads responsible for communication and coordination

 

Objectives

  • Develop effective communication strategies tailored to administrative management.
  • Enhance verbal and written communication skills for managerial purposes.
  • Improve collaboration and information sharing across departments.
  • Learn techniques for resolving conflicts and managing difficult conversations.
  • Master the use of technology and digital platforms for effective communication.
  • Align administrative communication strategies with organizational goals.

 

Training Program Outline

 

Day 1: Foundations of Effective Administrative Communication

  • Understanding the role of communication in administrative management.
  • Key principles of effective communication: clarity, brevity, and impact.
  • Types of administrative communication: formal vs. informal.
  • Identifying communication barriers and strategies to overcome them.
  • Case studies: Examples of successful administrative communication.

 

Day 2: Verbal and Written Communication Mastery

  • Crafting clear and concise messages for different audiences.
  • Enhancing verbal communication skills: presentations, meetings, and one-on-one discussions.
  • Writing effective emails, memos, and reports for administrative purposes.
  • Strategies for improving listening skills and interpreting feedback.
  • Hands-on exercises: Writing and revising administrative documents.

 

Day 3: Collaboration and Cross-Departmental Communication

  • Facilitating collaboration between different teams and departments.
  • Building communication bridges between administrative and operational units.
  • Best practices for leading productive meetings and brainstorming sessions.
  • Using communication to manage and delegate tasks effectively.
  • Group activities: Simulating cross-functional collaboration.

 

Day 4: Conflict Resolution and Difficult Conversations

  • Techniques for managing difficult conversations with team members, peers, or supervisors.
  • Navigating communication in conflict resolution: maintaining professionalism and objectivity.
  • Emotional intelligence in communication: understanding and managing emotions.
  • Resolving misunderstandings and preventing communication breakdowns.
  • Role-playing exercises: Practicing conflict resolution scenarios.

 

Day 5: Leveraging Technology for Administrative Communication

  • Utilizing digital tools and platforms for seamless communication (email, chat, project management software).
  • Improving communication efficiency through automation and technology integration.
  • Managing remote teams and virtual communication challenges.
  • Keeping up with evolving trends in administrative communication.
  • Final workshop: Developing a communication improvement plan for the workplace.

Special Courses

Training Course: Mastering Administrative Communications: Strategies for Managers


Register Now
Quick Inquiry
Discount Group Download Brochure (3)

SC235561

16 - 20 Feb 2025

Dubai (UAE) -

Cost: 4565 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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