Introduction

Business Continuity Management (BCM) is a comprehensive training program designed by Global Horizon Training Center to equip professionals with the knowledge, methodologies, and practical tools required to develop, implement, maintain, and continually improve an effective Business Continuity Management System (BCMS). In today's rapidly evolving business environment, organizations face increasing risks from cyber threats, natural disasters, operational disruptions, supply chain failures, pandemics, and other unexpected events that can significantly impact business operations.

This intensive five-day program provides participants with a practical understanding of internationally recognized business continuity principles and best practices. Participants will learn how to conduct Business Impact Analysis (BIA), perform risk assessments, develop business continuity strategies and plans, manage incidents and crises, and ensure organizational resilience through effective preparedness, response, recovery, and continual improvement.

The program combines strategic concepts with practical applications, enabling participants to strengthen organizational resilience, minimize operational disruptions, protect critical business functions, and support long-term organizational sustainability.

Objectives

By the end of this program, participants will be able to:

• Understand the principles and framework of Business Continuity Management.

• Identify organizational risks that threaten business operations.

• Conduct Business Impact Analysis (BIA) and Risk Assessment.

• Determine critical business functions and recovery priorities.

• Develop effective Business Continuity Plans (BCPs).

• Establish business continuity governance and organizational responsibilities.

• Integrate crisis management with business continuity planning.

• Design business continuity strategies for people, facilities, technology, and suppliers.

• Test, maintain, and continuously improve Business Continuity Plans.

• Promote organizational resilience and business continuity culture.

Course Methodology

The program combines theory with practical application through an interactive learning approach, including:

• Instructor-led presentations

• Practical workshops

• Business continuity planning exercises

• Case studies from various industries

• Risk assessment simulations

• Group discussions

• Crisis management scenarios

• Team-based planning activities

• Final integrated BCM project

Organizational Impact

Organizations whose employees complete this program will benefit from:

• Improved organizational resilience and operational stability.

• Enhanced preparedness for emergencies and business disruptions.

• Reduced operational downtime and financial losses.

• Stronger protection of critical business processes.

• Improved crisis response and recovery capabilities.

• Better compliance with international BCM best practices.

• Increased confidence among customers, regulators, and stakeholders.

• Enhanced coordination between departments during incidents.

• Continuous improvement of organizational risk management capabilities.

Target Audience

This program is designed for:

• Business Continuity Professionals

• Risk Management Professionals

• Crisis Management Teams

• Emergency Response Coordinators

• Operations Managers

• Strategic Planning Managers

• IT and Information Security Managers

• Compliance and Governance Professionals

• Project Managers

• Senior Managers and Department Heads

• Internal Auditors

• Organizational Resilience Specialists

Course Outline

Day 1 – Foundations of Business Continuity Management

• Introduction to Business Continuity Management

• Organizational resilience concepts

• BCM principles and lifecycle

• International standards and best practices (including ISO 22301 overview)

• Business continuity governance

• Roles and responsibilities

• Understanding organizational context

• Establishing BCM objectives

• BCM policy development

• Workshop: BCM maturity assessment

Day 2 – Risk Assessment and Business Impact Analysis (BIA)

• Risk identification techniques

• Threats, vulnerabilities, and organizational risks

• Risk analysis and evaluation

• Conducting Business Impact Analysis (BIA)

• Identifying critical business processes

• Maximum Acceptable Outage (MAO)

• Recovery Time Objective (RTO)

• Recovery Point Objective (RPO)

• Prioritizing recovery activities

• Practical exercise: Developing a Business Impact Analysis

Day 3 – Business Continuity Strategies and Plan Development

• Selecting business continuity strategies

• People, facilities, technology, and supplier continuity

• Developing Business Continuity Plans (BCPs)

• Incident response procedures

• Emergency communication planning

• Crisis management structure

• Resource planning

• Documentation and plan management

• Workshop: Preparing a Business Continuity Plan

Day 4 – Crisis Management, Incident Response, and Exercising the Plan

• Crisis leadership and decision-making

• Incident management processes

• Emergency response coordination

• Internal and external communication during crises

• Media communication considerations

• Exercising and testing Business Continuity Plans

• Tabletop exercises

• Simulation exercises

• Evaluating exercise results

• Corrective and preventive actions

Day 5 – Maintaining and Improving the Business Continuity Management System

• Business Continuity Plan maintenance

• Monitoring BCM performance

• Internal audits and management reviews

• Continual improvement methodologies

• Integrating BCM with Enterprise Risk Management

• Lessons learned after incidents

• Building a business continuity culture

• Organizational resilience roadmap

• Final integrated BCM case study

• Group presentations and program review