Introduction
Training and development professionals are under continuous pressure to offer exceptional training services. The demands of their job can only be fulfilled through extensive knowledge of the main topics related to the training profession.
This training program will equip participants with practical knowledge and effective skills for promoting training within their organizations, linking training to organizational objectives, analyzing training needs, and selecting internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and on the competencies required by training professionals.
Methodologies
Participants will learn by doing. A number of practical group exercises are used to assist participants in applying theoretical knowledge to organizational settings.
Training Objectives
By the end of the course, participants will be able to:
- Describe the strategic significance of training with particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
- Develop appropriate methods to conduct a Training Needs Assessment (TNA)
- Examine ways to select internal trainers and to hire external consultants
- Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
- List foundational competencies for training professionals along with key actions and behaviors
Target Audience
Training and development professionals are involved in the process of training need analysis, coordinating and organizing training courses, and evaluation of the results of training
Competencies
- Working with people
- Presenting and communicating
- Applying expertise and technology
- Following instructions and procedures
- Planning and organizing
- Formulating concepts and strategies
Course Content
Day 1
The strategic framework of training: an overview
- The role of a training department
- Approaches aligning training with strategy
- From top down to pulse taking
- Marketing training within the organization
- Training preparations
- Guidelines for promotional material
- Your training announcement template
- Partnering with managers and supervisors
- The style inventory
- Planning, preparation, presentation and follow-up with managers and supervisors
- Roles and responsibilities
Day 2
The role of the training professional in TNA
- The importance of identifying needs
- The training needs an assessment process
- Data collection methods: quantitative and qualitative
- Advantages and disadvantages of the quantitative and qualitative methods
- Approaches to identifying needs
- Workshop: applying training needs assessment
Day 3
Selecting Subject Matter Experts (SMEs)
- Qualifications for internal trainers
- Internal trainer selection process
- Train the trainer boot camp
- Feedback and coaching template for internal trainers
Day 4
Hiring a consultant or external trainer
- Screening consultant's criteria worksheet
- Proposal evaluation
- Review of a training proposal
- Consultant interview evaluation questions
- Monitoring consultant performance: beginning, during, and closing
Day 5
Demonstrating the success of training
- Lessons on how to evaluate training
- The four levels of evaluation
- Linking evaluation levels with TNA
- Linking evaluation levels with Instructional Learning Objectives (ILOs)
- Components of a complete ILO
- The ROI process model
- Tabulating program costs
- Calculating ROI
Competencies of the training professional
- Competency defined: the iceberg metaphor
- Competency: components and types
- Foundational competencies for training professionals
- Key actions and behaviors
- Your personal development plan
About Rome
As cosmopolitan and diverse as it is rooted in its own history, Rome is one of the premier tourist destinations in the world. Featuring some of the best restaurants on the continent, some of the most iconic historic sites in Europe, the city is widely regarded as one of the most exciting and dynamic places to visit anywhere. The center of the Renaissance, the city houses some of the most famous works of art in the world and remains an important cultural hub to this day. Famous for art, fashion, it's delicious local cuisine, and superbly preserved monuments, Rome truly offers something for everyone.
Things to do and places to visit in Rome
When disembarking, the first thing that can prove pleasantly challenging is deciding on what to do first! An exceptional array of hotels and inns are available to any weary traveler, as are a superb range of restaurants for those wanting to relax surrounded by the hustle and bustle of Rome in the evening. You can spend the day walking streets steeped in history, visiting galleries that contain works by Caravaggio and Michelangelo or exploring the awe-inspiring Colosseum. The city contains many beautifully maintained parks and gardens, as well as a vast collection of beautiful churches and cathedrals, ensuring that a trip to Rome will be a memorable experience for anyone.
Things to do when taking flights to Rome include:
- Standing inside the magnificent Colosseum.
- Gazing in awe at the stunning Castel Sant'Angelo.
- Visiting the incredible Pantheon, one of the best-maintained buildings from the Roman era.
- Stopping at the center of the Piazza del Popolo, one of the most beautiful squares in Europe.
- Walking the beautiful gardens of Villa Borghese.
- Admiring the vast, intricately carved Column of Marcus Aurelius.
- Wandering the Forum Romanum, ruins from the Ancient Roman period.
- Exploring some of the greatest art collections in Europe.
- Crossing the river on the remarkably-constructed Bridge of Angels.
- Sampling the world famous local cuisine.