Introduction
This seminar brings together the key strategic leadership skills of strategic planning, negotiation, and conflict management required to succeed in today’s complex and challenging business environment.
'Strategy' is often referred to as "the art of war"—complex, yet, when understood, very simple. Those with a successful strategy are in control of upcoming events. The implementation of strategies often requires the ability to exert influence and negotiate effectively. Negotiation is not litigation, nor is it war. It’s not about achieving total victory, as this often leads to short-lived success. Negotiation and conflict management are key strategic leadership skills, and probably the most commonly used in business today.
This seminar will enable you to:
- Challenge your preconceptions about strategic planning, negotiation, and conflict management.
- Understand the content of strategy—unraveled, demystified, and translated into everyday language.
- Learn how to implement the strategic planning process and derive real value from it.
- Learn how to analyze the often-misunderstood concept of win-win negotiation.
- Gain essential tools and practical skills for planning and managing the negotiation and conflict process to develop the ability to negotiate value-creating solutions.
Objectives
By the end of this program, participants will be able to:
- Learn the key stages in the entire strategic planning process, providing a takeaway toolkit for each key stage.
- Apply management issues, option generation, opportunity cost, choice, and implementation phases of strategy.
- Understand the process of change, planning, organizational strategy, and change management.
- Identify the sources of conflict in the professional environment.
- Gain awareness of your own style in approaching conflict and negotiation.
- Learn how to achieve true win-win results and expand your range of negotiating skills.
- Use a three-step planning guide to analyze and prepare for a negotiation.
Target Audience
- Senior Executives and Directors
- Middle and Senior Managers
- HR and Organizational Development Professionals
- Business Consultants and Strategy Professionals
- Project Managers and Program Directors
- Aspiring Leaders and High-Potential Employees
Course Outline
Day 1 – Strategic Thinking and Strategic Planning Foundations
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Understanding strategy and strategic leadership
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The strategic planning process and its organizational value
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Strategic thinking versus operational thinking
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External environmental analysis (PESTLE, industry trends, competitive forces)
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Customer and stakeholder analysis
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Benchmarking and strategic positioning
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Practical exercise: Strategic analysis case study
Day 2 – Strategy Development, Performance, and Change Management
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Internal organizational analysis
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SWOT analysis and strategic option development
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Balanced Scorecard and strategic performance management
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Strategy formulation and prioritization
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Strategic implementation framework
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Introduction to organizational change management
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Managing resistance to change
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Workshop: Developing a strategic action plan
Day 3 – Strategic Leadership, Negotiation Fundamentals, and Conflict Management
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Leadership in strategy execution
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Building commitment and communicating strategy
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Introduction to negotiation principles
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Sources and types of organizational conflict
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Conflict escalation and prevention techniques
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Negotiation styles and self-assessment
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Understanding Win-Win negotiation
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Practical exercises on conflict management
Day 4 – Advanced Negotiation Strategies and Mediation Skills
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Negotiation planning and preparation
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BATNA, reservation point, and target outcomes
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Distributive vs. integrative negotiation
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Negotiation tactics and concession planning
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Managing difficult negotiators
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Communication, questioning, and active listening
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Mediation techniques and dispute resolution
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Role-play negotiation simulations
Day 5 – International Negotiation, Strategic Execution, and Action Planning
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Cross-cultural and international negotiation
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Building strategic partnerships and alliances
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Linking strategy with operational objectives
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Effective execution and performance monitoring
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Developing organizational implementation roadmaps
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Integrated case study: Strategy, negotiation, and conflict management
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Group presentations and feedback
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Personal leadership action plan
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Program review and key takeaways
About Amsterdam
Amsterdam, capital of the Netherlands, is a popular destination amongst travelers from all around the world. Once just a little fishing village, Amsterdam is now a major international city after having become an important port during the 1600s. Throughout its history, the city has had many famous residents, including artists, philosophers and other historical figures. There is much to discover along Amsterdam's quaint streets and picturesque canals. So much so that a flight to Amsterdam comes with a guarantee of cultural and historical attractions that will provide memories to last a lifetime. Amsterdam is a hotbed of culture for travelers of all ages and tastes.
Things to do and places to visit in Amsterdam
From the moment passengers step off their flight to Amsterdam, they will find it a friendly city with a lively atmosphere. Its flat geography means that it is perfect for exploring by bicycle. If you're feeling less active, it the city is also well-served by public transport. The so-called Venice of the North has something for every visitor. Culture vultures have museums, galleries and theaters to see, Families can visit the zoo or the Science Center NEMO.
When visiting Amsterdam, be sure to:
- See the picture-perfect and colorful houses of the Grachtengordel district.
- See the iconic works of one of Holland's most famous artists at the Van Gogh Museum.
- Visit the house where Anne Frank and her family hid from the Nazis.
- Browse through the extensive collection of fantastic art in the Rijksmusem.
- Wander through the blaze of colors that is the Singel Flower Market.
- See the city at a leisurely pace on a canal cruise.
- Marvel at one of the city's many historic churches.
- Learn about life aboard a ship at the National Maritime Museum.
- Discover the Begijnhof's well-preserved medieval architecture.
- See animals of all kinds, as well as the butterfly pavilion and aquarium, at the Artis Zoo.