Management

Training Course: The Certified Competent Manager


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MA1129

14 - 18 Apr 2025

London (UK)

Hotel : Landmark Office Space - Oxford Street

Cost : 5250 € Euro

Introduction

This comprehensive development program will give you the tools and skills you will need to manage your team and be a Competent Manager covering all aspects of modern management, this is your opportunity to learn and practice a whole range of tried and tested and cutting edge techniques for managing people. You will leave the seminar with added confidence to get the very best out of your team and manage in a way that will motivate and inspire your team to achieve greater results and work in a more productive way. By using the techniques learned on this course you will soon be seen within your organization as a Competent Manager

In this seminar, you will:

  • Identify the key skills and competencies required by a competent professional

  • Effective ways of managing performance for you and your team

  • Strategies for negotiating, influencing and persuading those you work with

  • How to turn around undisciplined employees

  • How to create a culture of personal responsibility

Course Objectives :

By the end of this program you will be able to:

  • Develop their understanding of the skills and competencies required by the competent manager
  • Develop an understanding of different approaches to management, including leadership styles

  • Learn how to performance manage teams and individuals

  • Understand how to manage and develop teams

  • Consider the role of negotiation, influencing, and persuasion for the competent manager

  • Plan your own continuous professional development

Organizational Impact :

  • Highly trained and motivated managers who will be able to raise performance standards and morale of their staff and colleagues
  • Improved leadership, supervisory and management skills

  • Improved productivity of the workforce

  • Improved inter-team working

  • More effective, efficient and successful teams and individuals

  • Improved staff performance through continual personal development

Personal Impact :

As a direct result of attending this course you will:

  • Be able to identify the appropriate management model to improve individual and team performances

  • Be able to create and monitor a continual personal development plan for yourself and your staff

  • Have the necessary skills to be able to establish clear and concise goals for the organization, department and employees

  • Be confident to plan and manage coaching sessions effectively

  • Gain a greater understanding of highly effective management tools

  • Develop the ability to motivate and develop your staff

Course Methodology :

The seminar is carefully designed to address all styles of learning and to engage participants fully. Lectures, videos, and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations, where delegates will be able to examine their own working practices and experiment with new ones, within the safe environment of the training room. Delegates will also learn from the experiences of other delegates who come from a variety of multi-disciplinary departments and organizations. This process makes training fun-filled, fast-paced, challenging, and empowering.

Course Outlines :

Day 1:

Seminar introduction and objectives

  • Reviewing the role of the competent manager

  • Identifying the skills and competencies required by the role

  • Understanding how management has to adapt to a culture

  • The new business reality and impacts on managers

  • Building a professional development plan

  • Creating business culture within our team

  • Creating minimum behavioural standards

  • Risk, reward, and motivation

Day 2:

Establishing the difference between management and leadership

  • Reviewing alternative approaches to management

  • Establishing your own leadership and management style

  • Identifying the impact your leadership and management style has on your team

  • Learning that personality styles and assigning responsibility are linked

  • Understanding the mindset of your staff

  • How to run effective team meetings

  • How to hold performance improvement meeting

  • Time management

Day 3:

Understanding the performance management cycle

  • Identifying and agreeing individual and team objectives

  • Ensuring everything is in place for excellent performance

  • Monitoring performance

  • Reviewing performance and giving feedback

  • Effective questioning techniques

  • Silent coaching to improve individual performance

  • Listening to a manager's greatest weapon

  • 4 quadrant model of motivation

Day 4:

Identifying stages of team development

  • Understanding the difference between a group and a team

  • Different team roles and their contribution to a successful team

  • Identifying and planning effective team development

  • How to present our ideas to the team

  • Communication tools for managers

  • The relationship bank account

  • Deposits and withdrawals

  • Creating a culture of recognition

  • The recognition formula

Day 5:

Negotiation styles and when they might be appropriate

  • Influencing your line manager, colleagues, and customer

  • Identifying appropriate opportunities and strategies for persuasion.

  • Negotiation secrets to help you win

  • Letting the other person Save face

  • Case study of elite negotiators

  • Continuing development schedule

  • Readers are leaders

Management

Training Course: The Certified Competent Manager


Register Now
Quick Inquiry
Discount Group Download Brochure (39)

MA1129

14 - 18 Apr 2025

London (UK) - Landmark Office Space - Oxford Street

Hotel : Landmark Office Space - Oxford Street

Cost: 5250 € Euro


  About London

The UK capital of London is a city that combines the old and the new. It is as equally famous for the latest fashion and innovation as it is for its impressive heritage. London's attractions range from the Royal Palace to the DIY atmosphere of its markets. It is also a picturesque city of parks and of course, the majestic Thames River. The city extends for miles beyond its ancient core and each neighborhood has its own charming atmosphere for visitors to explore. London also wears its status as a world city proudly and the influence of different cultures is plain to see in the food and fashion of the capital.


  Things to do and places to visit in London

With so many attractions in London, anyone can find something to delight them. Art lovers will enjoy the world-renowned museums and galleries, most of which are free. Sports fans are spoilt for choice by the city's array of football clubs. Theatre and music fans have a vast list of venues to visit, whilst shopaholics have Harrods, Oxford Street, Camden and much more to look forward to after arranging flights to London.

Some unmissable London attractions include:

  • Seeing priceless masterpieces in the Tate Britain or the National Gallery.
  • Watching the changing of the guard at Buckingham Palace.
  • Visiting Trafalgar Square's famous monument.
  • Marveling at the Crown Jewels in the Tower of London.
  • Getting a bird's eye view of the city from the London Eye.
  • Tasting one of Brick Lane's famous curries.
  • Browsing the exclusive shops of Knightsbridge.
  • Visiting a market – Spitalfields for antiques, Camden for clothes or Borough Market for street food.
  • Admiring design from around the world in the Victoria and Albert Museum.
  • Looking for clues at the home of fiction's most famous detective, Sherlock Holmes.
  • Strolling through one of the lovely parks, including Hyde Park, St James' Park or Kew Gardens.
  • Eating Britain's most famous dish, fish and chips.
  • Watching the street performers in Covent Garden.
  • Enjoying the views at a South Bank cafe.
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