21 - 25 Apr 2025
Kuala Lumpur (Malaysia)
Hotel : Royale Chulan Kuala Lumpur
Cost : 5250 € Euro
This comprehensive development program will give you the tools and skills you will need to manage your team and be a Competent Manager covering all aspects of modern management, this is your opportunity to learn and practice a whole range of tried and tested and cutting edge techniques for managing people. You will leave the seminar with added confidence to get the very best out of your team and manage in a way that will motivate and inspire your team to achieve greater results and work in a more productive way. By using the techniques learned on this course you will soon be seen within your organization as a Competent Manager
In this seminar, you will:
Identify the key skills and competencies required by a competent professional
Effective ways of managing performance for you and your team
Strategies for negotiating, influencing and persuading those you work with
How to turn around undisciplined employees
How to create a culture of personal responsibility
By the end of this program you will be able to:
Develop an understanding of different approaches to management, including leadership styles
Learn how to performance manage teams and individuals
Understand how to manage and develop teams
Consider the role of negotiation, influencing, and persuasion for the competent manager
Plan your own continuous professional development
Improved leadership, supervisory and management skills
Improved productivity of the workforce
Improved inter-team working
More effective, efficient and successful teams and individuals
Improved staff performance through continual personal development
As a direct result of attending this course you will:
Be able to identify the appropriate management model to improve individual and team performances
Be able to create and monitor a continual personal development plan for yourself and your staff
Have the necessary skills to be able to establish clear and concise goals for the organization, department and employees
Be confident to plan and manage coaching sessions effectively
Gain a greater understanding of highly effective management tools
Develop the ability to motivate and develop your staff
The seminar is carefully designed to address all styles of learning and to engage participants fully. Lectures, videos, and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations, where delegates will be able to examine their own working practices and experiment with new ones, within the safe environment of the training room. Delegates will also learn from the experiences of other delegates who come from a variety of multi-disciplinary departments and organizations. This process makes training fun-filled, fast-paced, challenging, and empowering.
Day 1:
Seminar introduction and objectives
Reviewing the role of the competent manager
Identifying the skills and competencies required by the role
Understanding how management has to adapt to a culture
The new business reality and impacts on managers
Building a professional development plan
Creating business culture within our team
Creating minimum behavioural standards
Risk, reward, and motivation
Day 2:
Establishing the difference between management and leadership
Reviewing alternative approaches to management
Establishing your own leadership and management style
Identifying the impact your leadership and management style has on your team
Learning that personality styles and assigning responsibility are linked
Understanding the mindset of your staff
How to run effective team meetings
How to hold performance improvement meeting
Time management
Day 3:
Understanding the performance management cycle
Identifying and agreeing individual and team objectives
Ensuring everything is in place for excellent performance
Monitoring performance
Reviewing performance and giving feedback
Effective questioning techniques
Silent coaching to improve individual performance
Listening to a manager's greatest weapon
4 quadrant model of motivation
Day 4:
Identifying stages of team development
Understanding the difference between a group and a team
Different team roles and their contribution to a successful team
Identifying and planning effective team development
How to present our ideas to the team
Communication tools for managers
The relationship bank account
Deposits and withdrawals
Creating a culture of recognition
The recognition formula
Day 5:
Negotiation styles and when they might be appropriate
Influencing your line manager, colleagues, and customer
Identifying appropriate opportunities and strategies for persuasion.
Negotiation secrets to help you win
Letting the other person Save face
Case study of elite negotiators
Continuing development schedule
Readers are leaders