Introduction
Facility management (FM) is a field that encompasses multiple disciplines to ensure functionality, comfort, safety, and efficiency of the built environment by integrating people, place, process, and technology. FM is categorized as either ‘Hard’ or ‘Soft’ and often involves a range of third-party providers that must be carefully managed. This course explores all aspects of FM and how to ensure maximum value is achieved, providing a range of essential considerations for the FM Manager.
Objectives
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Define the foundations of Facility Management and understand Facility Management strategies
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Adopt best practices in managing the Facility Management function
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Understand the role of project and maintenance management in Facility Management
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Understand sustainability in Facility Management
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Outsource key Facility Management operations to third party organizations
Outlines
Day 1
The foundations of Facility Management
Facility Planning
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Key issues
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Utilizing space
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Stakeholder management
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Risks
Day 2
Facility Management Strategy
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The business context and drivers
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Strategy formulation, analysis, development, and implementation
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FM Strategy checklist
Managing the workplace
Day 3
Outsourcing Facility Management
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The outsourcing decision
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FM and procurement
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The outsourcing process
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Developing the contract
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Specifying the service
Day 4
Service Delivery and Performance Management
Understand the role of Project and Maintenance Management in Facility Management
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Project Management phases and skills
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Maintenance management essentials
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Continuous improvement in FM
Day 5
Understand Sustainability in Facility Management
About Amsterdam
Amsterdam, capital of the Netherlands, is a popular destination amongst travelers from all around the world. Once just a little fishing village, Amsterdam is now a major international city after having become an important port during the 1600s. Throughout its history, the city has had many famous residents, including artists, philosophers and other historical figures. There is much to discover along Amsterdam's quaint streets and picturesque canals. So much so that a flight to Amsterdam comes with a guarantee of cultural and historical attractions that will provide memories to last a lifetime. Amsterdam is a hotbed of culture for travelers of all ages and tastes.
Things to do and places to visit in Amsterdam
From the moment passengers step off their flight to Amsterdam, they will find it a friendly city with a lively atmosphere. Its flat geography means that it is perfect for exploring by bicycle. If you're feeling less active, it the city is also well-served by public transport. The so-called Venice of the North has something for every visitor. Culture vultures have museums, galleries and theaters to see, Families can visit the zoo or the Science Center NEMO.
When visiting Amsterdam, be sure to:
- See the picture-perfect and colorful houses of the Grachtengordel district.
- See the iconic works of one of Holland's most famous artists at the Van Gogh Museum.
- Visit the house where Anne Frank and her family hid from the Nazis.
- Browse through the extensive collection of fantastic art in the Rijksmusem.
- Wander through the blaze of colors that is the Singel Flower Market.
- See the city at a leisurely pace on a canal cruise.
- Marvel at one of the city's many historic churches.
- Learn about life aboard a ship at the National Maritime Museum.
- Discover the Begijnhof's well-preserved medieval architecture.
- See animals of all kinds, as well as the butterfly pavilion and aquarium, at the Artis Zoo.
