Introduction
Facility management (FM) is a field that encompasses multiple disciplines to ensure functionality, comfort, safety, and efficiency of the built environment by integrating people, place, process, and technology. FM is categorized as either ‘Hard’ or ‘Soft’ and often involves a range of third-party providers that must be carefully managed. This course explores all aspects of FM and how to ensure maximum value is achieved, providing a range of essential considerations for the FM Manager.
Objectives
-
Define the foundations of Facility Management and understand Facility Management strategies
-
Adopt best practices in managing the Facility Management function
-
Understand the role of project and maintenance management in Facility Management
-
Understand sustainability in Facility Management
-
Outsource key Facility Management operations to third party organizations
Outlines
Day 1
The foundations of Facility Management
Facility Planning
-
Key issues
-
Utilizing space
-
Stakeholder management
-
Risks
Day 2
Facility Management Strategy
-
The business context and drivers
-
Strategy formulation, analysis, development, and implementation
-
FM Strategy checklist
Managing the workplace
Day 3
Outsourcing Facility Management
-
The outsourcing decision
-
FM and procurement
-
The outsourcing process
-
Developing the contract
-
Specifying the service
Day 4
Service Delivery and Performance Management
Understand the role of Project and Maintenance Management in Facility Management
-
Project Management phases and skills
-
Maintenance management essentials
-
Continuous improvement in FM
Day 5
Understand Sustainability in Facility Management
About London
The UK capital of London is a city that combines the old and the new. It is as equally famous for the latest fashion and innovation as it is for its impressive heritage. London's attractions range from the Royal Palace to the DIY atmosphere of its markets. It is also a picturesque city of parks and of course, the majestic Thames River. The city extends for miles beyond its ancient core and each neighborhood has its own charming atmosphere for visitors to explore. London also wears its status as a world city proudly and the influence of different cultures is plain to see in the food and fashion of the capital.
Things to do and places to visit in London
With so many attractions in London, anyone can find something to delight them. Art lovers will enjoy the world-renowned museums and galleries, most of which are free. Sports fans are spoilt for choice by the city's array of football clubs. Theatre and music fans have a vast list of venues to visit, whilst shopaholics have Harrods, Oxford Street, Camden and much more to look forward to after arranging flights to London.
Some unmissable London attractions include:
- Seeing priceless masterpieces in the Tate Britain or the National Gallery.
- Watching the changing of the guard at Buckingham Palace.
- Visiting Trafalgar Square's famous monument.
- Marveling at the Crown Jewels in the Tower of London.
- Getting a bird's eye view of the city from the London Eye.
- Tasting one of Brick Lane's famous curries.
- Browsing the exclusive shops of Knightsbridge.
- Visiting a market – Spitalfields for antiques, Camden for clothes or Borough Market for street food.
- Admiring design from around the world in the Victoria and Albert Museum.
- Looking for clues at the home of fiction's most famous detective, Sherlock Holmes.
- Strolling through one of the lovely parks, including Hyde Park, St James' Park or Kew Gardens.
- Eating Britain's most famous dish, fish and chips.
- Watching the street performers in Covent Garden.
- Enjoying the views at a South Bank cafe.
