Management

Training Course: Task and Correspondence Management


Register Now
Quick Inquiry
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MA236008

5 - 9 Oct 2025

Istanbul (Turkey)

Hotel : DoubleTree by Hilton Istanbul Esentepe

Cost : 5500 € Euro

Introduction

Effective task and correspondence management is essential in today’s complex and fast-paced professional environments. Whether in government institutions, corporate offices, or international organizations, the ability to manage responsibilities and communications in a structured, traceable, and timely manner directly contributes to institutional efficiency, compliance, and service quality.

The “Task and Correspondence Management” training program—developed by Global Horizon Training Center—equips professionals with the practical skills and strategic mindset necessary to manage assignments and official correspondence with precision and accountability. Participants will explore tools and methods for tracking tasks, organizing incoming and outgoing communication, prioritizing workload, and ensuring timely follow-up.

Objectives

By the end of this training program, participants will be able to:

  • Understand the principles and importance of structured task and correspondence management.

  • Apply modern techniques to organize, prioritize, and track tasks and communications.

  • Utilize document and information management systems for correspondence control.

  • Improve internal and external communication clarity and professionalism.

  • Ensure timely execution and reporting of assigned tasks.

  • Develop standard operating procedures (SOPs) for correspondence and task workflows.

Course Methodology

The course employs a dynamic blend of instructional strategies, including:

  • Interactive lectures and real-world demonstrations

  • Hands-on activities and system simulations (if available)

  • Case studies of effective correspondence systems in organizations

  • Group discussions and peer learning exercises

  • Templates and SOP development workshops

Organizational Impact

Implementing the concepts taught in this training will:

  • Streamline internal workflows and improve accountability

  • Enhance clarity, professionalism, and traceability in all correspondence

  • Reduce delays and overlooked tasks through structured tracking

  • Ensure consistent documentation, storage, and follow-up practices

  • Support performance evaluations through measurable task completion metrics

Target Audience

This program is ideal for:

  • Office managers and executive assistants

  • Administrative and correspondence officers

  • Public relations and communications staff

  • Project coordinators and records management personnel

  • Any professionals responsible for overseeing task assignments and document exchange

Outlines

Day 1: Introduction to Task and Correspondence Management

  • Overview of task and correspondence management in organizations

  • Understanding communication types: internal, external, formal, and informal

  • The role of correspondence logs and task registers

  • Common challenges and risks in unstructured communication

Day 2: Systems and Tools for Efficient Management

  • Manual and digital systems for correspondence and task tracking

  • Using MS Outlook, Excel, and task management software

  • Email handling policies and official response structures

  • Document numbering, classification, and filing procedures

Day 3: Task Assignment and Follow-up Mechanisms

  • Techniques for assigning and prioritizing tasks

  • Creating escalation and follow-up protocols

  • Calendar management, reminders, and deadline monitoring

  • Delegation best practices and accountability assurance

Day 4: Communication Protocols and Professional Correspondence

  • Drafting professional and effective official letters and memos

  • Language, tone, and formatting of business communication

  • Internal coordination and documentation trails

  • Templates for various correspondence types (letters, memos, circulars)

Day 5: Implementation, Case Studies, and SOP Development

  • Case studies from public and private organizations

  • Designing and implementing a correspondence and task SOP

  • Simulated exercises in managing incoming/outgoing correspondence

  • Final workshop: building a personal action plan and best practice toolkit

Management

Training Course: Task and Correspondence Management


Register Now
Quick Inquiry
Discount Group Download Brochure  

MA236008

5 - 9 Oct 2025

Istanbul (Turkey) - DoubleTree by Hilton Istanbul Esentepe

Hotel : DoubleTree by Hilton Istanbul Esentepe

Cost: 5500 € Euro


  About Istanbul

Few places compare to the vibrant, cosmopolitan city of Istanbul, whose enormous size straddles both Europe and Asia, forming a bridge between western and eastern cultures. Resting upon the natural harbor of the Golden Horn, the skyline of the once-Constantinople is pierced with minarets and ancient monuments that embody centuries of history. While it is brimming with historical landmarks and colorful markets, modern Istanbul is also well represented through its contemporary art scene, European-style café culture, world-class dining venues.


  Things to do and places to visit in Istanbul

Istanbul is teeming with attractions and landmarks from historic sights and unique cuisine to lively markets and unmistakable culture. It is a thriving city, with a myriad of things to do that skillfully manage to blend every aspect of both the contemporary and the historical world.

On a city break in Istanbul be sure to:

  • Visit a hammam, a traditional Turkish bath, whose origins date back to Roman times.
  • Marvel at the Hagia Sophia, Süleymaniye Mosque and Blue Mosque, Istanbul's most spectacular monuments that dominate the skyline.
  • Explore the Topkapi Palace Museum, one of Istanbul's most visited museums, home to over 80,000 artifacts.
  • Walk through the Basilica Cistern, an underground marvel built in the 4th century.
  • Be dazzled by the Grand Bazaar, one of the world's oldest and largest covered markets.
  • Go shopping for exotic products and Turkish delights in the Spice Bazaar.
  • Cross the bridge connecting Europe and Asia against the backdrop of the Bosphorus, or take a Bosphorus cruise.
  • Taste the diversity and flavor of Turkish cuisine.
  • Admire panoramas of the city from the Galata Tower.
  • Walk through Taksim Square, the city's dynamic square that never sleeps.
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