Management

Training Course: Task and Correspondence Management


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MA236008

7 - 11 Sep 2025

Dubai (UAE)

Hotel : Residence Inn by Marriott Sheikh Zayed Road, Dubai

Cost : 4500 € Euro

Introduction

Effective task and correspondence management is essential in today’s complex and fast-paced professional environments. Whether in government institutions, corporate offices, or international organizations, the ability to manage responsibilities and communications in a structured, traceable, and timely manner directly contributes to institutional efficiency, compliance, and service quality.

The “Task and Correspondence Management” training program—developed by Global Horizon Training Center—equips professionals with the practical skills and strategic mindset necessary to manage assignments and official correspondence with precision and accountability. Participants will explore tools and methods for tracking tasks, organizing incoming and outgoing communication, prioritizing workload, and ensuring timely follow-up.

Objectives

By the end of this training program, participants will be able to:

  • Understand the principles and importance of structured task and correspondence management.

  • Apply modern techniques to organize, prioritize, and track tasks and communications.

  • Utilize document and information management systems for correspondence control.

  • Improve internal and external communication clarity and professionalism.

  • Ensure timely execution and reporting of assigned tasks.

  • Develop standard operating procedures (SOPs) for correspondence and task workflows.

Course Methodology

The course employs a dynamic blend of instructional strategies, including:

  • Interactive lectures and real-world demonstrations

  • Hands-on activities and system simulations (if available)

  • Case studies of effective correspondence systems in organizations

  • Group discussions and peer learning exercises

  • Templates and SOP development workshops

Organizational Impact

Implementing the concepts taught in this training will:

  • Streamline internal workflows and improve accountability

  • Enhance clarity, professionalism, and traceability in all correspondence

  • Reduce delays and overlooked tasks through structured tracking

  • Ensure consistent documentation, storage, and follow-up practices

  • Support performance evaluations through measurable task completion metrics

Target Audience

This program is ideal for:

  • Office managers and executive assistants

  • Administrative and correspondence officers

  • Public relations and communications staff

  • Project coordinators and records management personnel

  • Any professionals responsible for overseeing task assignments and document exchange

Outlines

Day 1: Introduction to Task and Correspondence Management

  • Overview of task and correspondence management in organizations

  • Understanding communication types: internal, external, formal, and informal

  • The role of correspondence logs and task registers

  • Common challenges and risks in unstructured communication

Day 2: Systems and Tools for Efficient Management

  • Manual and digital systems for correspondence and task tracking

  • Using MS Outlook, Excel, and task management software

  • Email handling policies and official response structures

  • Document numbering, classification, and filing procedures

Day 3: Task Assignment and Follow-up Mechanisms

  • Techniques for assigning and prioritizing tasks

  • Creating escalation and follow-up protocols

  • Calendar management, reminders, and deadline monitoring

  • Delegation best practices and accountability assurance

Day 4: Communication Protocols and Professional Correspondence

  • Drafting professional and effective official letters and memos

  • Language, tone, and formatting of business communication

  • Internal coordination and documentation trails

  • Templates for various correspondence types (letters, memos, circulars)

Day 5: Implementation, Case Studies, and SOP Development

  • Case studies from public and private organizations

  • Designing and implementing a correspondence and task SOP

  • Simulated exercises in managing incoming/outgoing correspondence

  • Final workshop: building a personal action plan and best practice toolkit

Management

Training Course: Task and Correspondence Management


Register Now
Quick Inquiry
Discount Group Download Brochure  

MA236008

7 - 11 Sep 2025

Dubai (UAE) - Residence Inn by Marriott Sheikh Zayed Road, Dubai

Hotel : Residence Inn by Marriott Sheikh Zayed Road, Dubai

Cost: 4500 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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