Management

Training Course: Task and Correspondence Management


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MA236008

14 - 18 Jul 2025

London (UK)

Hotel : Landmark Office Space - Oxford Street

Cost : 5500 € Euro

Introduction

Effective task and correspondence management is essential in today’s complex and fast-paced professional environments. Whether in government institutions, corporate offices, or international organizations, the ability to manage responsibilities and communications in a structured, traceable, and timely manner directly contributes to institutional efficiency, compliance, and service quality.

The “Task and Correspondence Management” training program—developed by Global Horizon Training Center—equips professionals with the practical skills and strategic mindset necessary to manage assignments and official correspondence with precision and accountability. Participants will explore tools and methods for tracking tasks, organizing incoming and outgoing communication, prioritizing workload, and ensuring timely follow-up.

Objectives

By the end of this training program, participants will be able to:

  • Understand the principles and importance of structured task and correspondence management.

  • Apply modern techniques to organize, prioritize, and track tasks and communications.

  • Utilize document and information management systems for correspondence control.

  • Improve internal and external communication clarity and professionalism.

  • Ensure timely execution and reporting of assigned tasks.

  • Develop standard operating procedures (SOPs) for correspondence and task workflows.

Course Methodology

The course employs a dynamic blend of instructional strategies, including:

  • Interactive lectures and real-world demonstrations

  • Hands-on activities and system simulations (if available)

  • Case studies of effective correspondence systems in organizations

  • Group discussions and peer learning exercises

  • Templates and SOP development workshops

Organizational Impact

Implementing the concepts taught in this training will:

  • Streamline internal workflows and improve accountability

  • Enhance clarity, professionalism, and traceability in all correspondence

  • Reduce delays and overlooked tasks through structured tracking

  • Ensure consistent documentation, storage, and follow-up practices

  • Support performance evaluations through measurable task completion metrics

Target Audience

This program is ideal for:

  • Office managers and executive assistants

  • Administrative and correspondence officers

  • Public relations and communications staff

  • Project coordinators and records management personnel

  • Any professionals responsible for overseeing task assignments and document exchange

Outlines

Day 1: Introduction to Task and Correspondence Management

  • Overview of task and correspondence management in organizations

  • Understanding communication types: internal, external, formal, and informal

  • The role of correspondence logs and task registers

  • Common challenges and risks in unstructured communication

Day 2: Systems and Tools for Efficient Management

  • Manual and digital systems for correspondence and task tracking

  • Using MS Outlook, Excel, and task management software

  • Email handling policies and official response structures

  • Document numbering, classification, and filing procedures

Day 3: Task Assignment and Follow-up Mechanisms

  • Techniques for assigning and prioritizing tasks

  • Creating escalation and follow-up protocols

  • Calendar management, reminders, and deadline monitoring

  • Delegation best practices and accountability assurance

Day 4: Communication Protocols and Professional Correspondence

  • Drafting professional and effective official letters and memos

  • Language, tone, and formatting of business communication

  • Internal coordination and documentation trails

  • Templates for various correspondence types (letters, memos, circulars)

Day 5: Implementation, Case Studies, and SOP Development

  • Case studies from public and private organizations

  • Designing and implementing a correspondence and task SOP

  • Simulated exercises in managing incoming/outgoing correspondence

  • Final workshop: building a personal action plan and best practice toolkit

Management

Training Course: Task and Correspondence Management


Register Now
Quick Inquiry
Discount Group Download Brochure  

MA236008

14 - 18 Jul 2025

London (UK) - Landmark Office Space - Oxford Street

Hotel : Landmark Office Space - Oxford Street

Cost: 5500 € Euro


  About London

The UK capital of London is a city that combines the old and the new. It is as equally famous for the latest fashion and innovation as it is for its impressive heritage. London's attractions range from the Royal Palace to the DIY atmosphere of its markets. It is also a picturesque city of parks and of course, the majestic Thames River. The city extends for miles beyond its ancient core and each neighborhood has its own charming atmosphere for visitors to explore. London also wears its status as a world city proudly and the influence of different cultures is plain to see in the food and fashion of the capital.


  Things to do and places to visit in London

With so many attractions in London, anyone can find something to delight them. Art lovers will enjoy the world-renowned museums and galleries, most of which are free. Sports fans are spoilt for choice by the city's array of football clubs. Theatre and music fans have a vast list of venues to visit, whilst shopaholics have Harrods, Oxford Street, Camden and much more to look forward to after arranging flights to London.

Some unmissable London attractions include:

  • Seeing priceless masterpieces in the Tate Britain or the National Gallery.
  • Watching the changing of the guard at Buckingham Palace.
  • Visiting Trafalgar Square's famous monument.
  • Marveling at the Crown Jewels in the Tower of London.
  • Getting a bird's eye view of the city from the London Eye.
  • Tasting one of Brick Lane's famous curries.
  • Browsing the exclusive shops of Knightsbridge.
  • Visiting a market – Spitalfields for antiques, Camden for clothes or Borough Market for street food.
  • Admiring design from around the world in the Victoria and Albert Museum.
  • Looking for clues at the home of fiction's most famous detective, Sherlock Holmes.
  • Strolling through one of the lovely parks, including Hyde Park, St James' Park or Kew Gardens.
  • Eating Britain's most famous dish, fish and chips.
  • Watching the street performers in Covent Garden.
  • Enjoying the views at a South Bank cafe.
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