Management

Training Course: Supplier Relationship Management (SRM)


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MA235329

22 - 26 Jun 2025

Dubai (UAE)

Cost : 4150 € Euro

Introduction

Supplier Relationship Management (SRM) is a critical aspect of modern business operations, as organizations increasingly rely on external suppliers to meet their strategic objectives. Effective SRM ensures that businesses can optimize their supplier relationships to drive innovation, reduce costs, mitigate risks, and enhance overall performance. This comprehensive training program is designed to equip participants with the knowledge, skills, and tools necessary to implement successful SRM practices within their organizations.

 

Objectives

  • Understand the fundamental concepts and principles of Supplier Relationship Management (SRM).
  • Learn how to segment suppliers based on strategic importance and effectively select the right suppliers.
  • Develop strategies for monitoring and managing supplier performance to drive continuous improvement.
  • Gain insights into contract management best practices and negotiation techniques to maximize value and minimize risks.
  • Explore methods for building strong supplier relationships and fostering collaboration and innovation.
  • Identify opportunities for continuous improvement in SRM processes and practices within your organization.

 

Target Audience

This training program is ideal for professionals across various industries who are involved in procurement, supply chain management, vendor management, or strategic sourcing roles. It is suitable for:

  • Procurement managers and officers
  • Supply chain professionals
  • Vendor managers
  • Strategic sourcing specialists
  • Contract administrators
  • Operations managers
  • Business executives responsible for supplier relationships

 

Training Program Outline

 

Day 1: Introduction to Supplier Relationship Management

  • Overview of SRM: Definition, importance, and benefits
  • Understanding the strategic role of suppliers in business operations
  • Key concepts in SRM: Supplier segmentation, supplier evaluation, and supplier performance management
  • Case studies and examples of successful SRM implementation

 

Day 2: Supplier Segmentation and Supplier Selection

  • Importance of supplier segmentation in SRM
  • Criteria for supplier segmentation: Strategic, operational, and financial factors
  • Techniques for supplier selection: RFx processes, scoring models, and supplier audits
  • Supplier qualification and approval processes
  • Practical exercises and group discussions on supplier segmentation and selection

 

Day 3: Supplier Performance Management

  • Setting performance metrics and KPIs for suppliers
  • Monitoring supplier performance: Reporting, dashboards, and scorecards
  • Techniques for performance improvement and supplier development
  • Handling underperforming suppliers: Remediation strategies and contract management
  • Role-playing exercises and case studies on supplier performance management

 

Day 4: Contract Management and Negotiation

  • Importance of contracts in SRM: Types of contracts and key components
  • Contract negotiation strategies and tactics
  • Best practices for contract administration and compliance
  • Managing contractual risks and disputes
  • Simulation exercises on contract negotiation and role-playing scenarios

 

Day 5: Relationship Building and Continuous Improvement

  • Building strong supplier relationships: Communication strategies and collaboration techniques
  • Supplier development and innovation: Joint improvement initiatives and supplier involvement programs
  • Continuous improvement in SRM processes: Feedback loops and lessons learned
  • Creating a culture of excellence in SRM
  • Group activities and discussions on relationship building and continuous improvement in SRM

Management

Training Course: Supplier Relationship Management (SRM)


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

MA235329

22 - 26 Jun 2025

Dubai (UAE) -

Cost: 4150 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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