HRM ,Training

Training Course: Successfully Managing People at Work


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HR3032

16 - 20 Feb 2025

Dubai (UAE)

Cost : 4150 € Euro

Introduction

Why can't people just leave their problems at the front gate? People's problems can include work-related stress, marriage problems, lack of motivation, work Stress, long hours of work, turnover, under-staffing, nationalization, bullying, and job insecurity all impact on employee’s health and performance. The cost to the employer can be enormous. No matter what industry you work in, stress at work can be a very real and overwhelming experience.

The amount of employees suffering from stress and stress-related illnesses is rapidly rising. More than half (53%) of people in work have suffered stress in the past 12 months, while one in four people had taken time off sick through stress in the previous year, according to the latest research by the International Stress Management Association.

This program allows delegates to critically analyze their HR approach managing people problems in the workplace and put development plans in place to manage this vital workplace issue.

The ability to manage people problems at work is a critical skill for all people managers and HR professionals.

  • Understand people problems at work
  • Know how to motivate others
  • Learn about workplace stress and best practice workplace interventions
  • Introduce effective Employee Assistance Programs (EAP)
  • Understand Post-Traumatic Stress Disorder (PTSD)

Course Objectives of Managing People at Work

  • To understand people problems at work
  • To identify and develop the critical skills needed for stress management
  • To develop effective workplace interventions
  • To understand how to motivate & counsel others
  • To apply best practice in the management of employee problems

Couse Benefits of Managing People at Work

  • Develop practical skills in people management
  • Develop practical skills in trauma and crisis management
  • Learn how stress affects individuals mental health at work
  • Actively identify and reduce stress in self and others
  • Learn the skills and knowledge necessary to motivate others

Course Results of Managing People at Work

  • Reduced costs in relation to stress at work
  • Improved employee health, happiness & performance
  • Improved employee commitment and engagement
  • Staff trained to handle the crisis effectively
  • Management of the economic impact on organizational, individual and team performance

Core Competencies of Managing People at Work

  • Understanding of stress management theory & practice
  • Apply effective stress management interventions in their workplace
  • Able to implement an effective Employee Assistance Program (EAP)
  • Understanding of PTSD and CISD
  • Develop an effective motivation strategy

Course Outlines of Managing People at Work

Day One

People Problems at Work

  • Introduction to Human Psychology
  • Understanding people problems
  • Ways of helping people
  • Impact of work - performance issues
  • Employee Assistance Programs (EAPs)
  • Steps to establish an EAP

Day Two

Understanding Stress

  • What is stress? - Recognizing the physical and behavioral signs, Stress in the mind and body
  • What contributes to workplace pressures?
  • The impact of stress on personal performance - the positive and negative effects of stress
  • The symptoms of short term and long term stress
  • Stress management techniques
  • Individual Testing: The major causes of stress at work and at home

Day Three

Basic Counselling Skill

  • What is communication?
  • Techniques for interviewing/basic counseling skill
  • Developing Active listening skills
  • Understanding body language
  • SOLER Techniques for counseling
  • Motivational Coaching Techniques

Day Four

Understanding Motivation

  • The Psychology of Motivation
  • Motivation at work
  • Team & Group Motivation
  • Reward
  • Case study: Absenteeism

Day Five

Critical Incident Stress (CISD) and Trauma Counselling

  • What constitutes a traumatic event
  • A Model for Workplace Trauma Management
  • Policy, Plans, and Procedures
  • Media Management, Preventive Training, and Information
  • Debriefing & Grief Counselling
  • Traumatic stress and Post traumatic Stress Disorder

HRM ,Training

Training Course: Successfully Managing People at Work


Register Now
Quick Inquiry
Discount Group Download Brochure (38)

HR3032

16 - 20 Feb 2025

Dubai (UAE) -

Cost: 4150 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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