Introduction
The Balanced Scorecard puts strategy at the heart of your organization, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.
Highlights of the seminar include:
-
Understanding how to use the Balanced Scorecard to drive improved performance
-
Building a Balanced Scorecard from scratch
-
Aligning your organization around commons goals
-
Stimulating activities and discussions
-
Creating a personal action plan to drive performance improvement within your organization
Objectives
-
Translate vision and strategy into practical action and improved organizational performance
-
Understand how to monitor and manage strategic performance
-
Design and build a Balanced Scorecard
-
Drive operational performance improvement in line with the strategy
-
Communicate and manage change
Methodology
The workshop is based on a combination of interactive activities – group and individual exercises, case studies, and discussions – along with formal inputs. Real examples are employed to illustrate how the techniques work in practice and a case study is used to demonstrate the end-to-end process of creating and implementing a Balanced Scorecard. Delegates also create a plan of action for applying lessons learned within their own organizations
Organizational Impact
-
Turning the organization’s vision into a practical reality
-
Delivery of improved operational performance
-
Aligning different elements of the organization around a common strategy
-
Development and communication of strategic measures
-
Monitoring ongoing performance improvement
-
Aligning strategic initiatives to organization strategy
Personal Impact
-
Deeper knowledge and understanding of the Balanced Scorecard
-
A systematic methodology for developing and managing a Balanced Scorecard
-
Practical experience in the use of the Balanced Scorecard
-
Greater capability to monitor and drive performance improvement
-
Understating of how to rollout a Balanced scorecard across an organization
-
A personal action plan for applying learning within their own organization
-
Executives
-
Managers with responsibility for creating or managing a balanced scorecard
-
Financial Officers and controllers
-
Process Managers
-
Strategic Planning Managers
Outlines
Day 1: A Tool for Managing Strategic Performance
-
Introduction to the Balanced Scorecard
-
Benefits of the Balanced Scorecard
-
Linking Mission and Vision to operations
-
Application and uses of the Balanced Scorecard
-
The Financial, Customer, Process perspectives in detail
-
Overview of the Balanced Scorecard creation process
-
Strategy maps and Strategic Themes
-
Strategic Measures and Strategic Targets
-
Lessons learned from Day 1
Day 2: Developing a Balanced Scorecard
-
Create a strategy-centric organization
-
The Learning & Growth perspective in detail
-
Define strategy, identify strategic themes and build strategic linkages
-
Engage the leadership team
-
Importance of data collection, interviews, and focus groups
-
Strategic documentation
-
Work with the Case Study
-
Strategic objectives and strategic themes
-
Lessons learned from Day 2
Day 3: Monitoring Strategic Performance
-
Purpose of strategic measures and their relationship with KPIs
-
Lead and lag measures
-
Develop appropriate measures using the Strategy Map
-
Examples of measures for each of the four perspectives
-
How to implement the Balanced Scorecard
-
Lag and lead measures
-
Determine measures and targets
-
Map strategic initiatives
-
Case study activities
-
Lessons learned from Day 3.
Day 4: Implementing A Balanced Scorecard
-
Set appropriate stretch targets for each objective
-
The Strategic Management System and performance management
-
Map strategic initiatives for HR
-
Plan for implementation
-
Bring about successful change
-
Communicate the Balanced Scorecard
-
Develop appropriate targets using the Strategy Map and Measures
-
Cascade the Balanced Scorecard across the organization
-
Strategy Review Meetings
-
Case study activities
-
Lessons learned from Day 4
Day 5: Pulling it all together
-
How to make it work in your organization
-
Create an outline project plan
-
Identify key roles and key players
-
Case study activities
-
Top Tips for success
-
Create a personal plan of action
-
Lessons learned from the program.
Introduction
The Balanced Scorecard puts strategy at the heart of your organisation, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.
Highlights of the seminar include:
-
Understanding how to use the Balanced Scorecard to drive improved performance
-
Building a Balanced Scorecard from scratch
-
Aligning your organisation around commons goals
-
Stimulating activities and discussions
-
Creating a personal action plan to drive performance improvement within your organisation
Objectives
After attending this seminar, delegates will be able to:
-
Translate vision and strategy into practical action and improved organisational performance
-
Understand how to monitor and manage strategic performance
-
Design and build a Balanced Scorecard
-
Drive operational performance improvement in line with strategy
-
Communicate and manage change
Conference Methodology
The workshop is based on a combination of interactive activities – group and individual exercises, case studies and discussions – along with formal inputs. Real examples are employed to illustrate how the techniques work in practice and a case study is used to demonstrate the end-to-end process of creating and implementing a Balanced Scorecard. Delegates also create a plan of action for applying lessons learned within their own organisations
Organisational Impact
The key benefits to organisations include:
-
Turning the organisation’s vision into a practical reality
-
Delivery of improved operational performance
-
Aligning different elements of the organisation around a common strategy
-
Development and communication of strategic measures
-
Monitoring ongoing performance improvement
-
Aligning strategic initiatives to organisation strategy
Personal Impact
The key benefits to delegates include:
-
Deeper knowledge and understanding of the Balanced Scorecard
-
A systematic methodology for developing and managing a Balanced Scorecard
-
Practical experience in the use of the Balanced Scorecard
-
Greater capability to monitor and drive performance improvement
-
Understating of how to rollout a Balanced scorecard across an organisation
-
A personal action plan for applying learning within their own organisation
The seminar will benefit:
-
Executives
-
Managers with responsibility for creating or managing a balanced scorecard
-
Financial Officers and controllers
-
Process Managers
-
Strategic Planning Managers
CONFERENCE OUTLINE
A Tool for Managing Strategic Performance
-
Introduction to the Balanced Scorecard
-
Benefits of the Balanced Scorecard
-
Linking Mission and Vision to operations
-
Application and uses of the Balanced Scorecard
-
The Financial, Customer, Process perspectives in detail
-
Overview of the Balanced Scorecard creation process
-
Strategy maps and Strategic Themes
-
Strategic Measures and Strategic Targets
-
Lessons learned from Day 1
Developing a Balanced Scorecard
-
Create a strategy-centric organisation
-
The Learning & Growth perspective in detail
-
Define strategy, identify strategic themes and build strategic linkages
-
Engage the leadership team
-
Importance of data collection, interviews and focus groups
-
Strategic documentation
-
Work with the Case Study
-
Strategic objectives and strategic themes
-
Lessons learned from Day 2
Monitoring Strategic Performance
-
Purpose of strategic measures and their relationship with KPIs
-
Lead and lag measures
-
Develop appropriate measures using the Strategy Map
-
Examples of measures for each of the four perspectives
-
How to implement the Balanced Scorecard
-
Lag and lead measures
-
Determine measures and targets
-
Map strategic initiatives
-
Case study activities
-
Lessons learned from Day 3.
Implementing A Balanced Scorecard
-
Set appropriate stretch targets for each objective
-
The Strategic Management System and performance management
-
Map strategic initiatives for HR
-
Plan for implementation
-
Bring about successful change
-
Communicate the Balanced Scorecard
-
Develop appropriate targets using the Strategy Map and Measures
-
Cascade the Balanced Scorecard across the organisation
-
Strategy Review Meetings
-
Case study activities
-
Lessons learned from Day 4
Pulling it all together
-
How to make it work in your organisation
-
Create an outline project plan
-
Identify key roles and key players
-
Case study activities
-
Top Tips for success
-
Create a personal plan of action
-
Lessons learned from the programme.
