PR & Customer Service

Training Course: Strategic Communications and Public Relations


Register Now
Quick Inquiry
Discount Group Download Brochure (40)

RR235475

11 - 15 May 2025

Dubai (UAE)

Cost : 4150 € Euro

Introduction

In the modern business landscape, effective communication and public relations are pivotal in shaping public perception and driving organizational success. This training program aims to equip participants with the strategic skills and knowledge needed to develop, implement, and manage communication and PR initiatives that align with organizational goals and engage stakeholders.

Objectives

  • Understand the fundamentals of strategic communications and public relations.

  • Develop skills to create comprehensive communication strategies.

  • Learn techniques to manage media relations and handle crises.

  • Enhance ability to craft and deliver impactful messages.

  • Explore the role of digital media in modern PR practices.

Target Audience

  • Public relations professionals

  • Corporate communication managers

  • Marketing professionals

  • Business leaders

  • Media relations specialists

  • Anyone interested in enhancing their communication and PR skills

Outline

Day 1: Fundamentals of Strategic Communications and PR

  • Introduction to Strategic Communications:

    • Definition and importance

    • Key components of strategic communication

    • Aligning communication with organizational objectives

  • Overview of Public Relations:

    • History and evolution of PR

    • PR in the modern context

  • Understanding Audiences:

    • Identifying and segmenting target audiences

    • Audience analysis and research methods

  • Case Studies and Group Discussion:

    • Analysis of successful PR campaigns

Day 2: Crafting a Communication Strategy

  • Developing Communication Plans:

    • Setting objectives and goals

    • Identifying key messages and themes

    • Selecting communication channels

  • Content Creation and Messaging:

    • Crafting compelling messages

    • Storytelling techniques in PR

    • Content calendar planning

  • Branding and Image Management:

    • Building and maintaining a positive brand image

    • Consistency in messaging

  • Workshop:

    • Creating a strategic communication plan for a hypothetical organization

Day 3: Media Relations and Crisis Communication

  • Media Relations:

    • Building and maintaining media relationships

    • Writing effective press releases

    • Conducting media interviews

  • Crisis Communication:

    • Identifying potential crises

    • Developing a crisis communication plan

    • Managing communication during a crisis

  • Role-Playing Exercise:

    • Simulated media interviews and press conferences

Day 4: Digital PR and Social Media Strategy

  • Digital PR Overview:

    • Importance of digital PR in the current landscape

    • Differences between traditional and digital PR

  • Social Media Management:

    • Developing a social media strategy

    • Engaging with audiences on social platforms

    • Measuring social media impact

  • Influencer Relations:

    • Identifying and collaborating with influencers

    • Managing influencer partnerships

  • Hands-On Activity:

    • Creating a social media campaign

Day 5: Measuring and Evaluating PR Effectiveness

  • Measurement and Evaluation:

    • Key metrics and KPIs for PR

    • Tools for measuring PR effectiveness

    • Analyzing and interpreting data

  • Reporting and Presentation:

    • Creating PR reports for stakeholders

    • Effective presentation techniques

  • Ethics and Professionalism in PR:

    • Understanding PR ethics

    • Maintaining professionalism in communications

  • Final Project Presentation:

    • Participants present their strategic communication plans and receive feedback

PR & Customer Service

Training Course: Strategic Communications and Public Relations


Register Now
Quick Inquiry
Discount Group Download Brochure (40)

RR235475

11 - 15 May 2025

Dubai (UAE) -

Cost: 4150 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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