18 - 22 May 2025
Cairo (Egypt)
Hotel : Holiday Inn & Suites Cairo Maadi, an IHG Hotel
Cost : 3900 € Euro
The "STCW Crowd and Crisis Management on Passenger Ships" training program is designed by Global Horizon Training Center to provide participants with the necessary knowledge and skills to effectively manage crowds and respond to crises on passenger ships. This program is aligned with the requirements of the Standards of Training, Certification, and Watchkeeping (STCW) Convention and aims to enhance the safety and security of passengers and crew members. Through a combination of theoretical instruction, practical exercises, and simulations, participants will develop the competence and confidence to handle crowd management and crisis situations professionally.
To familiarize participants with the regulatory framework and standards related to crowd and crisis management on passenger ships.
To develop an understanding of crowd behavior and dynamics in various shipboard environments.
To equip participants with effective strategies for managing crowds during routine operations and emergency situations.
To enhance participants' ability to coordinate and implement crisis response plans on passenger ships.
To promote effective communication, teamwork, and leadership skills in crowd and crisis management scenarios.
The training program will employ a blended learning approach, combining interactive lectures, group discussions, case studies, practical exercises, and realistic simulations. Participants will have the opportunity to apply their knowledge and skills through hands-on activities and scenario-based exercises. Emphasis will be placed on experiential learning to ensure participants can effectively apply the concepts learned in real-world situations.
The STCW Crowd and Crisis Management on Passenger Ships training program is suitable for individuals involved in the maritime industry, including:
Crew members and officers working on passenger ships (cruise ships, ferries, etc.).
Maritime safety and security professionals.
Personnel responsible for emergency preparedness and response on passenger ships.
Shipboard supervisors and managers overseeing crowd management operations.
Individuals seeking to enhance their career prospects in the maritime industry.
Day 1:
Introduction to Crowd and Crisis Management on Passenger Ships
Welcome and program overview
Overview of relevant international conventions and regulations (STCW, SOLAS)
Roles and responsibilities of personnel involved in crowd and crisis management
Human behavior and crowd dynamics
Practice: Analysis of crowd behavior scenarios
Day 2:
Crowd Management during Routine Operations
Understanding shipboard environments and passenger flow
Crowd control techniques and methods
Communication strategies for effective crowd management
Passenger safety briefing and awareness programs
Practice: Conducting passenger safety briefings
Day 3:
Emergency Situations and Crisis Response
Recognizing and assessing emergency situations on passenger ships
Emergency response plans and procedures
Crisis communication and public address systems
Coordination with onboard emergency response teams
Practice: Crisis response simulations and exercises
Day 4:
Leadership and Teamwork in Crowd and Crisis Management
Leadership skills in crowd and crisis situations
Team dynamics and roles during emergencies
Decision-making under pressure
Dealing with challenging passengers and disruptive behavior
Practice: Team-based crisis management scenarios
Day 5:
Post-Incident Management and Review
Post-incident debriefing and evaluation
Lessons learned and continuous improvement in crowd and crisis management
Documentation and reporting requirements
Regulatory compliance and audits
Practice: Post-incident review and improvement planning