Project, Contract

Training Course: Resolving Contractual Claims and Disputes


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PC4056

11 - 15 Aug 2025

Amsterdam (Netherlands)

Cost : 5500 € Euro

Introduction

Contracts are fundamental to successful project execution and business operations. However, disputes and claims often arise due to changes, miscommunication, or unclear contract terms. Resolving Contractual Claims and Disputes is a professional training program developed by Global Horizon Training Center to help participants understand, manage, and resolve contractual claims effectively.

This course is not accredited but serves as a professional development program aimed at enhancing participants' practical knowledge and skills.
At the end of the training, each participant will receive a certificate of completion issued by Global Horizon Training Center.


Program Objectives

By the end of this program, participants will be able to:

  • Identify and avoid the common causes of contractual claims and change orders.

  • Understand different types of claims and how to proactively manage each.

  • Apply practical methods for handling disputes, including negotiation and ADR.

  • Work through a realistic case study simulating the full claims and dispute process.


Course Methodology

This program is delivered through a combination of:

  • Instructor-led presentations

  • Real-life case discussions

  • Group exercises and simulations

  • Hands-on project work on contractual dispute resolution


Organizational Impact

By completing this training, organizations can expect:

  • Reduced contractual disputes and improved project continuity

  • Enhanced contract administration and documentation practices

  • Greater confidence in resolving claims and managing risks

  • Strengthened collaboration between legal, project, and procurement teams


Target Audience

This program is ideal for:

  • Contract managers and administrators

  • Project and procurement professionals

  • Legal and compliance officers

  • Engineers and consultants involved in contract execution

  • Anyone responsible for managing contract claims and change orders


Course Outline

Day 1: Why Claims Occur – Red Flags and Root Causes

  • Common causes of claims

  • Contractor and owner practices that trigger disputes

  • Problems in contract documents and award processes

  • The importance of thorough documentation and records


Day 2: Proactive Contract Management and Claim Prevention

  • Understanding your contract terms

  • Managing general and special conditions

  • Communication strategies for early issue resolution

  • Practical tools for avoiding disputes


Day 3: Types of Claims and Damage Quantification

  • Nature and categories of claims

  • Identifying fair vs. unfair claims

  • Claims submission process

  • Calculating liquidated and actual damages


Day 4: Dispute Resolution Techniques

  • Step-by-step negotiation process

  • Overview of arbitration and litigation

  • Introduction to Alternative Dispute Resolution (ADR)

  • Choosing the right resolution approach


Day 5: Case Study Simulation

  • Real-world project scenario

  • Analysis of contractual problems and claims

  • Team-based resolution workshop

  • Final discussion, feedback, and lessons learned

Project, Contract

Training Course: Resolving Contractual Claims and Disputes


Register Now
Quick Inquiry
Discount Group Download Brochure (46)

PC4056

11 - 15 Aug 2025

Amsterdam (Netherlands) -

Cost: 5500 € Euro


  About Amsterdam

Amsterdam, capital of the Netherlands, is a popular destination amongst travelers from all around the world. Once just a little fishing village, Amsterdam is now a major international city after having become an important port during the 1600s. Throughout its history, the city has had many famous residents, including artists, philosophers and other historical figures. There is much to discover along Amsterdam's quaint streets and picturesque canals. So much so that a flight to Amsterdam comes with a guarantee of cultural and historical attractions that will provide memories to last a lifetime. Amsterdam is a hotbed of culture for travelers of all ages and tastes.


  Things to do and places to visit in Amsterdam

From the moment passengers step off their flight to Amsterdam, they will find it a friendly city with a lively atmosphere. Its flat geography means that it is perfect for exploring by bicycle. If you're feeling less active, it the city is also well-served by public transport. The so-called Venice of the North has something for every visitor. Culture vultures have museums, galleries and theaters to see, Families can visit the zoo or the Science Center NEMO.

When visiting Amsterdam, be sure to:

  • See the picture-perfect and colorful houses of the Grachtengordel district.
  • See the iconic works of one of Holland's most famous artists at the Van Gogh Museum.
  • Visit the house where Anne Frank and her family hid from the Nazis.
  • Browse through the extensive collection of fantastic art in the Rijksmusem.
  • Wander through the blaze of colors that is the Singel Flower Market.
  • See the city at a leisurely pace on a canal cruise.
  • Marvel at one of the city's many historic churches.
  • Learn about life aboard a ship at the National Maritime Museum.
  • Discover the Begijnhof's well-preserved medieval architecture.
  • See animals of all kinds, as well as the butterfly pavilion and aquarium, at the Artis Zoo.
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