This training program, designed by Global Horizon Training Center, provides participants with a strategic framework for integrating quality into the core of organizational planning and performance. As organizations face increasing pressure to deliver value, reduce waste, and enhance stakeholder satisfaction, a structured approach to Quality Strategy and Planning becomes essential.
The program introduces strategic quality tools, planning methodologies, and measurement systems that align quality goals with business objectives. Participants will gain practical knowledge on how to develop, implement, and evaluate quality strategies that support operational excellence and continuous improvement.
By the end of this training, participants will be able to:
Understand the principles and strategic value of quality management.
Align quality strategies with organizational goals and mission.
Apply strategic planning tools for quality initiatives.
Design and monitor key quality performance indicators (KPIs).
Integrate quality planning with risk management and process improvement.
Foster a quality-driven culture across departments and teams.
The program employs an interactive learning approach that includes:
Case studies and real-world examples
Group discussions and brainstorming sessions
Strategic planning simulations
Quality strategy mapping exercises
Interactive presentations and guided facilitation
Organizations will benefit through:
Improved alignment between quality initiatives and corporate strategy.
Enhanced capability to plan and measure quality performance.
Reduced process variability and increased efficiency.
A proactive culture focused on quality, compliance, and innovation.
Stronger internal collaboration and leadership commitment to quality.
This program is ideal for:
Quality Managers and Quality Assurance Professionals
Strategic Planners and Business Improvement Specialists
Operations and Process Managers
Project and Program Managers
Risk and Compliance Officers
Senior Executives and Department Heads involved in quality planning
Introduction to Quality in the Strategic Context
Core Principles of Quality Management (TQM, Six Sigma, ISO)
Linking Quality with Organizational Vision and Mission
Strategic Role of Leadership in Quality
Components of a Quality Strategy Plan
SWOT and PESTEL Analysis in Quality Planning
Identifying Strategic Quality Objectives and Targets
Benchmarking and Competitive Quality Positioning
Hoshin Kanri (Policy Deployment)
Balanced Scorecard (BSC) for Quality
KPIs and Metrics for Quality Performance
Integrating Quality with Risk Management and Compliance
Developing Action Plans for Quality Initiatives
Stakeholder Engagement and Communication Strategies
Auditing, Control, and Feedback Loops
Change Management in Quality Programs
Group Case Study: Designing a Quality Strategy
Reviewing Best Practices in Global Quality Planning
Strategic Alignment with ESG, Innovation, and Digitalization
Developing Your Organization’s Quality Roadmap