Introduction

This training program, Quality Assurance and Control in Projects, is designed by Global Horizon Training Center to equip participants with essential skills and knowledge for maintaining high-quality standards throughout the project lifecycle. The program focuses on implementing quality assurance (QA) and quality control (QC) practices to ensure deliverables meet required specifications and client expectations. Through practical techniques, case studies, and hands-on exercises, participants will learn how to develop, implement, and monitor quality plans effectively.

Objectives

By the end of this training program, participants will be able to:

• Understand the principles and processes of quality assurance and control in projects.

• Develop and implement quality management plans.

• Apply QA and QC techniques to ensure consistent quality throughout the project lifecycle.

• Monitor and evaluate project performance against quality standards.

• Identify and address quality-related issues promptly.

• Ensure alignment of project deliverables with client requirements and industry standards.

Course Methodology

This training program will employ a variety of learning methodologies to ensure effective knowledge transfer, including:

• Lectures and Presentations: To provide foundational knowledge of QA and QC processes and methodologies.

• Case Studies: To illustrate successful quality management practices across various industries.

• Group Discussions: To facilitate knowledge sharing and collaborative problem-solving.

• Workshops: To enhance participants’ skills in developing and implementing quality plans.

• Feedback and Evaluation: To ensure continuous learning and improvement.

Organizational Impact

Upon completing this training program, the organization will benefit from:

• Improved quality management practices throughout projects.

• Reduced likelihood of project failure due to quality issues.

• Enhanced client satisfaction through the delivery of high-quality products and services.

• Increased efficiency and effectiveness in quality assurance processes.

• Better alignment of projects with industry standards and regulations.

• Strengthened reputation for maintaining consistent quality.

Target Audience

This program is ideal for:

• Project Managers

• Quality Assurance Managers

• Quality Control Specialists

• Engineers and Technical Experts

• Project Coordinators

• Professionals responsible for project monitoring and evaluation

Course Outline

Day 1: Introduction to Quality Assurance and Control

• Overview of quality management concepts and principles

• Differences between QA and QC

• The role of QA and QC in project management

• Quality management frameworks and standards (ISO, Six Sigma, etc.)

• Establishing quality objectives and requirements

Day 2: Developing Quality Management Plans

• Components of a quality management plan

• Defining quality standards and specifications

• Planning quality assurance activities

• Establishing quality control procedures

• Practical exercises on creating quality management plans

Day 3: Implementing Quality Assurance Techniques

• Quality assurance processes and methodologies

• Conducting quality audits and reviews

• Ensuring compliance with quality standards

• Documenting quality assurance activities

• Case studies on successful quality assurance implementations

Day 4: Quality Control Methods and Tools

• Inspection and testing techniques

• Statistical process control (SPC)

• Root cause analysis (RCA)

• Implementing corrective and preventive actions (CAPA)

• Monitoring and measuring project quality

Day 5: Practical Applications and Case Studies

• Analysis of real-world quality management cases

• Group exercises on implementing QA and QC processes

• Workshops on developing quality management plans

• Feedback, Q&A, and course conclusion