PR & Customer Service

Training Course: Public Relations and Media Skills


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RR5017

6 - 17 Jul 2026

Barcelona (Spain)

Cost : 5775 € Euro

Introduction

Public Relations plays a vital role in shaping the image, reputation, and communication effectiveness of any organization. In today’s fast-paced and media-driven environment, organizations must adopt modern public relations strategies to effectively engage with their internal and external stakeholders.

This program is designed to equip participants with the essential knowledge and practical skills required to manage public relations activities professionally. It focuses on communication techniques, media relations, presentation skills, and promotional strategies that enhance organizational visibility and credibility.

 

Program Objectives

By the end of this program, participants will be able to:

  • Analyze and assess modern public relations concepts and strategies

  • Apply appropriate public relations techniques within different organizational contexts

  • Develop effective verbal and written communication skills

  • Build and manage strong relationships with media representatives

  • Design and deliver professional PR materials and presentations

  • Support organizational image and reputation through strategic communication

 

Target Audience

  • Public relations officers and specialists

  • Communication and media professionals

  • Marketing and corporate communication staff

  • Government and NGO representatives

  • Individuals involved in communication roles within organizations

 

Methodology

  • Interactive lectures and group discussions

  • Case studies and real-world examples

  • Practical exercises and role-playing

  • Media simulations and presentation practice

  • Individual and group activities

 

Organizational Impact

  • Enhanced corporate image, identity, and reputation

  • Improved communication with internal and external stakeholders

  • Stronger media relationships and coverage

  • More effective promotional and public engagement strategies

  • Increased consistency in messaging and brand positioning

 

Personal Impact

  • Improved communication and presentation skills
  • Enhanced ability to handle media interactions professionally
  • Greater confidence in delivering PR messages
  • Development of writing and content creation skills
  • Better understanding of stakeholder engagement strategies

 

Program Outline

Day 1: Public Relations Foundations

Public relations concepts
Roles and situations
Qualities of successful public relations staff
Public relations and communication
The public relations officer as communicator
Exchange of messages
Models of communication process
Importance of body language in public relations

Day 2: PR Responsibilities & Corporate Image

Public relations responsibilities
Corporate image identity and reputation
Public and community-oriented activities
Internal and external communication
Building organizational image and trust

Day 3: Media Relations & Communication Tools

Public relations and the media
Relations with the media
Preparing press kits
Preparing press releases
Conducting press conferences
Dealing with the media
Building strong media relationships

Day 4: Presentation & Written Communication Skills

Presentation skills and techniques
Preparation rehearsal and delivery
Public relations written skills
Editorial layout and production techniques
Writing memos and reports
Preparing newsletters
Designing and preparing brochures

Day 5: PR in Marketing & Promotion

The promotional role of public relations
Public relations in marketing and advertising
Sponsorship and promotions
Organizing exhibitions
Media coverage

PR & Customer Service

Training Course: Public Relations and Media Skills


Register Now
Quick Inquiry
Discount Group Download Brochure (46)

RR5017

6 - 17 Jul 2026

Barcelona (Spain) -

Cost: 5775 € Euro


  About Barcelona

Barcelona, the main city of Catalonia on Spain's east coast, is known for its fantastic weather and proud local culture. It is also Spain's second largest city and has all the cosmopolitan trappings you would expect. Among Barcelona's many attractions are the delicious seafood, stunning architecture and vibrant atmosphere. It began life as a Roman city and has remained important ever since. Today, it is a buzzing city offering more than enough reasons to look for flights to Barcelona. Between UNESCO World Heritage Sites, famous sports teams plus great food, there's no shortage of ways to amuse oneself.


  Things to do and places to visit in Barcelona

Barcelona really does have something for everyone. The attractions of Barcelona include beautiful beaches to relax on, almost endless historical locations to explore, all the shops you could ever wish for, one of the world's most admired football clubs and world-class eateries - you may never want to leave. Luckily, with so much to do the city's compactness makes it easy to explore. Simply wandering through the streets is a great way to soak up the atmosphere.

Just some of the great things to do in Barcelona include:

  • Marvel at Gaudi's masterwork, the Sagrada Familia.
  • Sample the wide range of tapas in Barcelona's bars.
  • See the somewhat surreal architecture of Antoni Gaudi.
  • Wander through Park Guell, which offers great views over the city and out to sea.
  • See the Cubist master’s early work in the Picasso Museum.
  • Get lost in the winding streets of the Gothic Quarter, known locally as the Barri Gotic.
  • Browse the upmarket shops along the Passeig de Gracia.
  • Soak up the tranquil atmosphere in the Cathedral of the Sea.
  • Watch the silky skills of FC Barcelona in a game at the Camp Nou.
  • Enjoy authentic paella with fresh seafood.
  • Climb Montjuic for spectacular views.
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