20 - 31 Jan 2025
Kuala Lumpur (Malaysia)
Hotel : Royale Chulan Kuala Lumpur
Cost : 8400 € Euro
Global Horizon Training Center is proud to offer a comprehensive training program in Protocol & Event Management. This program is designed to equip professionals with the skills and knowledge necessary to plan, organize, and execute successful events while adhering to proper protocol standards. Our expert trainers will guide participants through a rigorous 10-day curriculum that covers a range of topics, including cultural sensitivity, budgeting and financial management, crisis management, and evaluation and feedback. By the end of this program, participants will have a deep understanding of protocol and event management best practices, enabling them to create memorable and successful events that leave a lasting impression on all stakeholders involved. Join us to elevate your event management skills and take your career to the next level!
The main objectives of this training program are to:
Understand the principles of protocol and how to apply them in event management.
Learn how to plan, organize and execute successful events.
Develop skills to effectively communicate with stakeholders involved in an event.
Understand the importance of cultural awareness and sensitivity when dealing with different groups of people.
Learn how to create and manage budgets for events.
Learn how to evaluate the success of an event.
This training program is suitable for professionals who are involved in event management, including:
Event planners and coordinators
Protocol officers
Public relations officers
Marketing and communication professionals
Hospitality and tourism professionals
Government officials
Non-profit organizations
Day 1:
Introduction to Protocol & Event Management
Overview of the program
Definition of protocol
Importance of protocol in event management
Principles of protocol
Day 2:
Event Planning and Preparation
Understanding the purpose of an event
Identifying the target audience
Setting goals and objectives
Selecting a venue and coordinating logistics
Developing a timeline and action plan
Day 3:
Event Communication and Marketing
Communicating with stakeholders
Creating marketing materials
Developing a media plan
Handling media inquiries and interviews
Utilizing social media
Day 4:
Cultural Awareness and Sensitivity
Understanding cultural differences
Demonstrating cultural sensitivity
Managing cultural expectations
Avoiding cultural faux pas
Day 5:
Budgeting and Financial Management
Developing a budget for an event
Identifying potential revenue sources
Managing expenses
Tracking financial performance
Day 6:
Protocol and Etiquette
Introduction to protocol and etiquette
Protocol for different types of events
Seating arrangements and table settings
Greeting and introductions
Dress codes
Day 7:
Event Execution
Coordinating event logistics
Managing staff and volunteers
Ensuring safety and security
Handling unexpected situations
Day 8:
Evaluation and Feedback
Evaluating the success of an event
Collecting feedback from stakeholders
Identifying areas for improvement
Developing a post-event report
Day 9:
Crisis Management and Contingency Planning
Understanding potential risks and threats
Developing a crisis management plan
Identifying roles and responsibilities
Managing communication during a crisis
Day 10:
Case Studies and Best Practices
Analyzing successful events
Identifying best practices in event management
Applying the principles learned throughout the program
Developing an action plan for future events