PR & Customer Service

Training Course: Protocol & Event Management (Certified Event Specialist)


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RR5010

2 - 6 Mar 2025

Dubai (UAE)

Cost : 4150 € Euro

Introduction

This seminar equips businesses to leverage events as powerful tools for PR and marketing. It provides a comprehensive grounding in event management, enabling attendees to plan and execute events or oversee contractors effectively. Key topics include event scheduling, venue selection, stage management, and VIP protocol. Participants will learn to manage media to amplify outcomes and enhance their brand reputation. The seminar emphasizes practical strategies to ensure smooth, impactful events.

Objectives

  • Delegates will be able to schedule and plan an event
  • Delegates will be familiar with a range of events they are likely to engage in and the requirements for their successful delivery
  • Delegates will be able to identify the most appropriate venues and activities for their events
  • Delegates will be able to manage the media at their events with confidence
  • Delegates will be able to troubleshoot event plans to identify potential problem areas before they emerge

Methodology

The training will be delivered through a combination of presentations, group discussions, and group exercises. Delegates will be encouraged to ask questions as the seminar progresses relevant to their own backgrounds and company requirements. The seminar will culminate in a group exercise in which delegates will have an opportunity to apply what has been discussed over the previous four days

Organizational Impact

  • Greater value for money from events

  • More focussed events as part of their PR or Marketing strategy which will build and maintain their reputation

  • More memorable events aimed at the right people

  • An in house resource capable of either organizing events directly

  • Staff better informed to provide project oversight of event management suppliers

  • Staff capable of ensuring tight budgetary and scheduling control over events

Personal Impact of Protocol & Event Management

  • Increased confidence to tackle event management or oversight of event management suppliers

  • A strong theoretical basis upon which to make decisions about the best type and format of the event to employ

  • A greater understanding of the processes involved in event management

  • An understanding of the main elements in event organization

  • More focussed activity aided by simple checklists and manuals

  • Better time management facilitating the opportunity for greater creativity

Course Outlines of Protocol & Event Management

DAY 1

The role of events in a Public Relations or Marketing strategy

  • An overview of Public Relations and how events fit in

  • Events and the PR Transfer Process

  • Strengths and weaknesses of events as a form of communication

  • The Six Point PR Plan and its application to event management

  • Assessing your needs

  • The importance of clarity of purpose

  • The importance of the audience

  • Choosing the event to fit the objective

  • Budget - staff, time, materials money

  • Evaluating the event success

  • A review of the different types of the event available

DAY 2

Event planning, the theory, and practice

  • Scheduling - the long term plan

  • Event running order - timing of an event

  • Budget control

  • Managing suppliers

  • Venue considerations

  • Suitability for an event - support for the message

  • Size - capacity

  • Type

  • Access

  • Accommodation

  • Layout for different events - Seating etc

DAY 3

Stage Management, Dining, and Entertainment. Health and safety

  • “Stage management” of the event

  • Ensuring the event is on message and on-brand

  • Welcome desk - set up and management

  • Sets and staging

  • Corporate identity on display

  • Food can be part of the message

  • Different types of dining for different events and practical implications

  • Dining protocol - formal dinner, informal eating

  • Choosing catering suppliers - in a house with venue or external

  • Entertainment and music at your event

  • Managing entertainers at events

  • Staying safe - Risk assessment and events

  • Addressing risk areas at events

DAY 4

Managing the Media at your Events

  • Keeping your objectives in mind

  • Is it a media event - what’s in it for them?

  • Generating news through an event

  • Inviting the media - invitations and press releases

  • The press office - Staffing, setting up and running it

  • The press pack and gifts

  • Conducting interviews and briefing interviewees

  • Managing to film on site

  • Photography at your event

  • Involving your in-house media

DAY 5

Invitations, VIPs and bringing it all together

  • Getting your audience there

  • Invitation process for different types of event

  • Invitation protocols

  • The importance of RSVP

  • Working with VIPs

  • Invitations

  • Meet and greet

  • Hosting and farewell

  • Follow up

  • Building an event management team

  • Event planning exercise involving all elements discussed through the week

 

PR & Customer Service

Training Course: Protocol & Event Management (Certified Event Specialist)


Register Now
Quick Inquiry
Discount Group Download Brochure (38)

RR5010

2 - 6 Mar 2025

Dubai (UAE) -

Cost: 4150 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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