PR & Customer Service

Training Course: Protocol & Event Management (Certified Event Specialist)


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RR5010

2 - 6 Jun 2025

Rome (Italy)

Cost : 5250 € Euro

Introduction

This seminar equips businesses to leverage events as powerful tools for PR and marketing. It provides a comprehensive grounding in event management, enabling attendees to plan and execute events or oversee contractors effectively. Key topics include event scheduling, venue selection, stage management, and VIP protocol. Participants will learn to manage media to amplify outcomes and enhance their brand reputation. The seminar emphasizes practical strategies to ensure smooth, impactful events.

Objectives

  • Delegates will be able to schedule and plan an event
  • Delegates will be familiar with a range of events they are likely to engage in and the requirements for their successful delivery
  • Delegates will be able to identify the most appropriate venues and activities for their events
  • Delegates will be able to manage the media at their events with confidence
  • Delegates will be able to troubleshoot event plans to identify potential problem areas before they emerge

Methodology

The training will be delivered through a combination of presentations, group discussions, and group exercises. Delegates will be encouraged to ask questions as the seminar progresses relevant to their own backgrounds and company requirements. The seminar will culminate in a group exercise in which delegates will have an opportunity to apply what has been discussed over the previous four days

Organizational Impact

  • Greater value for money from events

  • More focussed events as part of their PR or Marketing strategy which will build and maintain their reputation

  • More memorable events aimed at the right people

  • An in house resource capable of either organizing events directly

  • Staff better informed to provide project oversight of event management suppliers

  • Staff capable of ensuring tight budgetary and scheduling control over events

Personal Impact of Protocol & Event Management

  • Increased confidence to tackle event management or oversight of event management suppliers

  • A strong theoretical basis upon which to make decisions about the best type and format of the event to employ

  • A greater understanding of the processes involved in event management

  • An understanding of the main elements in event organization

  • More focussed activity aided by simple checklists and manuals

  • Better time management facilitating the opportunity for greater creativity

Course Outlines of Protocol & Event Management

DAY 1

The role of events in a Public Relations or Marketing strategy

  • An overview of Public Relations and how events fit in

  • Events and the PR Transfer Process

  • Strengths and weaknesses of events as a form of communication

  • The Six Point PR Plan and its application to event management

  • Assessing your needs

  • The importance of clarity of purpose

  • The importance of the audience

  • Choosing the event to fit the objective

  • Budget - staff, time, materials money

  • Evaluating the event success

  • A review of the different types of the event available

DAY 2

Event planning, the theory, and practice

  • Scheduling - the long term plan

  • Event running order - timing of an event

  • Budget control

  • Managing suppliers

  • Venue considerations

  • Suitability for an event - support for the message

  • Size - capacity

  • Type

  • Access

  • Accommodation

  • Layout for different events - Seating etc

DAY 3

Stage Management, Dining, and Entertainment. Health and safety

  • “Stage management” of the event

  • Ensuring the event is on message and on-brand

  • Welcome desk - set up and management

  • Sets and staging

  • Corporate identity on display

  • Food can be part of the message

  • Different types of dining for different events and practical implications

  • Dining protocol - formal dinner, informal eating

  • Choosing catering suppliers - in a house with venue or external

  • Entertainment and music at your event

  • Managing entertainers at events

  • Staying safe - Risk assessment and events

  • Addressing risk areas at events

DAY 4

Managing the Media at your Events

  • Keeping your objectives in mind

  • Is it a media event - what’s in it for them?

  • Generating news through an event

  • Inviting the media - invitations and press releases

  • The press office - Staffing, setting up and running it

  • The press pack and gifts

  • Conducting interviews and briefing interviewees

  • Managing to film on site

  • Photography at your event

  • Involving your in-house media

DAY 5

Invitations, VIPs and bringing it all together

  • Getting your audience there

  • Invitation process for different types of event

  • Invitation protocols

  • The importance of RSVP

  • Working with VIPs

  • Invitations

  • Meet and greet

  • Hosting and farewell

  • Follow up

  • Building an event management team

  • Event planning exercise involving all elements discussed through the week

 

PR & Customer Service

Training Course: Protocol & Event Management (Certified Event Specialist)


Register Now
Quick Inquiry
Discount Group Download Brochure (38)

RR5010

2 - 6 Jun 2025

Rome (Italy) -

Cost: 5250 € Euro


  About Rome

As cosmopolitan and diverse as it is rooted in its own history, Rome is one of the premier tourist destinations in the world. Featuring some of the best restaurants on the continent, some of the most iconic historic sites in Europe, the city is widely regarded as one of the most exciting and dynamic places to visit anywhere. The center of the Renaissance, the city houses some of the most famous works of art in the world and remains an important cultural hub to this day. Famous for art, fashion, it's delicious local cuisine, and superbly preserved monuments, Rome truly offers something for everyone.


  Things to do and places to visit in Rome

When disembarking, the first thing that can prove pleasantly challenging is deciding on what to do first! An exceptional array of hotels and inns are available to any weary traveler, as are a superb range of restaurants for those wanting to relax surrounded by the hustle and bustle of Rome in the evening. You can spend the day walking streets steeped in history, visiting galleries that contain works by Caravaggio and Michelangelo or exploring the awe-inspiring Colosseum. The city contains many beautifully maintained parks and gardens, as well as a vast collection of beautiful churches and cathedrals, ensuring that a trip to Rome will be a memorable experience for anyone.

Things to do when taking flights to Rome include:

  • Standing inside the magnificent Colosseum.
  • Gazing in awe at the stunning Castel Sant'Angelo.
  • Visiting the incredible Pantheon, one of the best-maintained buildings from the Roman era.
  • Stopping at the center of the Piazza del Popolo, one of the most beautiful squares in Europe.
  • Walking the beautiful gardens of Villa Borghese.
  • Admiring the vast, intricately carved Column of Marcus Aurelius.
  • Wandering the Forum Romanum, ruins from the Ancient Roman period.
  • Exploring some of the greatest art collections in Europe.
  • Crossing the river on the remarkably-constructed Bridge of Angels.
  • Sampling the world famous local cuisine.
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