Training Course: Professional in Human Resources – International (PHRi)

Introduction

This course is designed by Global Horizon to prepare participants for the PHRi certification exam by covering essential global HR principles, regulations, and practices. It delves into foundational HR areas such as HR operations, employee relations, workforce planning, total rewards, compliance, and risk management from a global perspective. Additionally, this program incorporates the operational and strategic HR functions required in multinational environments—including shared services, vendor management, HR analytics, and legal compliance—ensuring participants are well-prepared for the complexities of international HR roles and the PHRi exam.

Target Audience

• HR professionals aiming to obtain the PHRi certification

• International HR practitioners in multi-country or cross-border environments

• HR managers and specialists seeking comprehensive knowledge in global HR practices

• Professionals managing HR operations, analytics, or external HR vendors

Objectives

By the end of this course, participants will be able to:

• Understand and apply global HR practices, concepts, and legal requirements

• Develop expertise in workforce planning, talent acquisition, and HR development

• Manage compensation and benefits effectively in a cross-cultural context

• Identify and mitigate organizational risks while promoting compliance and ethics

• Apply HR metrics and analytics for decision-making and performance evaluation

• Manage HR operations, SOPs, HRIS platforms, and shared service delivery models

• Handle employee relations issues including conflict resolution and grievances

• Ensure legal compliance with regional and global labor laws

• Oversee HR outsourcing and manage vendor partnerships efficiently

Course Methodology

• Interactive lectures and guided discussions

• Case studies and scenario analysis

• Group workshops and role-playing activities

• Practice questions and exam simulations

• Real-world examples from multinational HR practices

Organizational Impact

• Develop globally competent HR leaders

• Strengthen internal HR processes through structured operations and metrics

• Increase compliance and reduce legal risk across international operations

• Enhance employee engagement, productivity, and retention in multicultural environments

• Build capacity for managing external vendors and service providers effectively

 Outline

Day 1: Strategic HR Management and Global HR Context

• Introduction to International HR

• Overview of PHRi certification: objectives, structure, and exam requirements

• Role of HR in international business strategy

• Cultural, economic, and legal considerations in global HR

• Aligning HR strategies with global organizational goals

• Strategic HR planning and forecasting

• Key global HR metrics and analytics

Added Topic:

• HR Operations & Shared Services: Overview of global HR operations models, policy and SOP development, HRIS utilization, and service delivery standards

Case Studies & Activities:

• Role-play: Cultural challenges in global HR practices

• Group activity: Build a global HR strategy and operations model

Day 2: Workforce Planning and Talent Acquisition

• International workforce planning principles

• Global labor market insights

• Recruitment strategy and sourcing techniques across borders

• Cross-cultural onboarding and integration

Added Topic:

• Vendor Management: Selecting, contracting, and managing third-party HR service providers and recruitment process outsourcing (RPO) firms

Case Studies & Activities:

• Workshop: Designing a multinational recruitment and onboarding framework

• Discussion: Challenges in outsourcing and vendor partnerships

Day 3: Employee Engagement, Development, and Performance Management

• Strategies for engaging global talent

• Motivation across cultures

• Designing learning & development programs for diverse teams

• Global performance appraisal models and challenges

Added Topic:

• Employee Relations: Managing conflicts, disciplinary actions, employment contract variances, and grievance resolution in different countries

Case Studies & Activities:

• Simulation: Conflict resolution scenario in a global setting

• Exercise: Creating a compliant global L&D framework

Day 4: Compensation, Benefits, and Total Rewards Management

• Total rewards framework in international organizations

• Competitive compensation structures and pay equity

• Benefits structuring and expatriate package management

• Regulatory considerations in global rewards

Added Topic:

• Legal Compliance: A deep dive into regional labor laws, international standards (e.g., ILO, GDPR), and HR policy harmonization

Case Studies & Activities:

• Discussion: Ensuring pay equity across geographies

• Scenario analysis: Addressing legal concerns in benefit plans

Day 5: Risk Management, Analytics, and Exam Preparation

• Risk identification and mitigation in HR contexts

• Ethics and compliance across global HR functions

Added Topic:

• HR Metrics & Analytics: Key performance indicators (KPIs), dashboards, predictive analytics, and evidence-based decision-making in HR

• PHRi Exam Preparation:

  • Major content areas review

  • Practice questions and test-taking strategies

  • Exam structure walkthrough

  • Final Q&A

Wrap-Up:

• Summary of learning outcomes

• Post-training plan and self-study guidance

• Course evaluation and feedback