Introduction

This practical conference is designed for professionals involved in training and development who need a comprehensive understanding of the modern training cycle and training management processes. It focuses on training needs analysis, competency-based learning, performance evaluation, supplier management, and demonstrating the value of training within organizations. Participants will gain hands-on knowledge and practical tools to effectively manage, prioritize, and evaluate training activities and systems.

Objectives 

At the end of this conference delegates will be able to:

• Write learning objectives and be able to do specifications for internal and external use
• Know how to prioritize training and be able to convincingly explain the process to others
• Know how to identify competency gaps and to measure training results from competency-based training
• Know what to look for when sourcing external suppliers and how to get the best value
• Understand the role responsibilities of the 4 key jobs in training and be able to explain this to others
• Explain to others how training adds value and show practical examples in both the Public and Private Sectors.

Target Audience

• Training and Learning & Development Professionals
• HR and Organizational Development Specialists
• Training Coordinators and Training Administrators
• Training Managers and Supervisors
• Professionals responsible for competency development and workforce learning
• HR Officers involved in employee development planning
• Individuals managing internal and external training providers
• Organizational Development and Performance Improvement Professionals
• Professionals seeking to improve training systems and evaluation methods
• Organizations aiming to strengthen employee development and training effectiveness

Outlines 

Day 1: How People Learn and What Interferes with the Learning Process

• Introduction and program objectives
• How adults learn - discussion
• Motivators to the learning process
• Learning styles - demonstration and questionnaire
• How personality plays such an important role in learning
• Reasons why people find it difficult to learn - exercise
• Medical impediments to learning (no matter how good the training is)
• Latest data on memory - and what we can do to improve it - demonstration

Day 2: The Role and Function of Today’s Training Departments

• Group exercise - what does training do?
• The roles within training
• The new training activities map - discussion
• So who should do what in training - group exercise
• Feedback from exercise
• Should training be a profit center and how should it demonstrate value?
• Training role in other matters - succession planning
• Business emergency procedures - exercise

Day 3: The Two Principle Training Requirements - Competency & Performance

• Competency - The History
• How competencies are constructed - practical exercise
• How much training comes from competency requirements
• Measuring before and after results of competency-based training
• What is performance
• Types of performance-based training - group exercise
• How to measure and evaluate performance-based training
• DVD - Training in action - group feedback and review

Day 4: The Training Cycle - 2011 and Beyond

• How training is identified - group exercise
• A new and easier approach to Training Needs Analysis
• DVD on TNA - discussion
• How to cost training - easy method - demonstration
• Keeping accurate training records - what’s needed and new software
• How to prioritize all training - group exercise
• Prioritizing training - feedback and process needed
• How much value is in training - Case study and results

Day 5: Getting the Best from Internal and External Training Providers

• Understanding Learning Objectives
• How to write learning objectives - group exercise
• Short cut easy way to write competency-based learning objectives
• How would you measure performance-based learning objectives - discussion
• Should high-level training results be rewarded?
• A professional evaluation tool should you need one
• Review of progress to date - your presentations