IT manager

Training Course: Negotiations, cost savings and optimisation of IT Services


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IT1940

1 - 5 Jun 2025

Istanbul (Turkey)

Hotel : DoubleTree by Hilton Istanbul Esentepe

Cost : 5775 € Euro

Introduction:

Welcome to the Negotiations, Cost Savings, and Optimization of IT Services training program. This comprehensive 5-day program is designed to equip IT professionals, project managers, and procurement officers with the necessary skills and strategies to excel in negotiations, achieve cost savings, and optimize IT services. Throughout this program, participants will understand the fundamentals of effective negotiations, learn techniques to identify cost-saving opportunities, explore strategies for optimizing IT services, and develop proficiency in vendor management and contract negotiations. Whether you are a beginner or an experienced professional, this program will provide you with the knowledge and tools to enhance your problem-solving, decision-making, and communication abilities in the realm of IT service optimization.

  • Overview of the training program

  • Introduction to the importance of negotiations, cost savings, and optimization in IT services

  • Setting expectations and objectives

Objectives:

  • Understand the fundamentals of effective negotiations in the context of IT services

  • Learn strategies and techniques to achieve cost savings and optimize IT services

  • Develop skills to negotiate and manage vendor contracts effectively

  • Enhance problem-solving and decision-making abilities in IT service optimization

Target Audience:

This training program is designed for IT professionals, project managers, procurement officers, and anyone involved in negotiations, cost savings, and optimization of IT services. It is suitable for both beginners and experienced professionals looking to enhance their skills in this domain.

Outlines:

Day One:

Foundations of Negotiations

  • Introduction to negotiations in IT services

  • Key principles and strategies for successful negotiations

  • Identifying negotiation goals and objectives

  • Understanding the role of communication and active listening in negotiations

  • Exercises and role plays to practice negotiation skills

Day Two:

Cost Savings in IT Services (5 hours)

  • Overview of cost-saving opportunities in IT services

  • Analyzing cost structures and identifying potential areas for savings

  • Strategies for negotiating pricing and contracts with vendors

  • Cost optimization techniques, such as consolidation and rationalization

  • Case studies and group discussions on cost-saving initiatives

Day Three:

Optimizing IT Services

  • Introduction to IT service optimization

  • Identifying performance gaps and areas for improvement

  • Implementing process optimization techniques in IT service management

  • Evaluating and selecting IT service providers for optimal outcomes

  • Practical exercises and real-life examples of IT service optimization

Day Four:

Vendor Management and Contract Negotiations 

  • Vendor management best practices and relationship building

  • Negotiating and managing vendor contracts effectively

  • Service level agreement (SLA) negotiation and monitoring

  • Techniques for resolving conflicts and managing vendor relationships

  • Interactive sessions and case studies on vendor management and contract negotiations

Day Five:

Problem-Solving and Decision-Making 

  • Problem-solving methodologies in the context of IT services

  • Decision-making frameworks for optimizing IT service delivery

  • Analyzing data and metrics to make informed decisions

  • Group exercises and simulations for problem-solving and decision-making scenarios

  • Summary and wrap-up of the training program

IT manager

Training Course: Negotiations, cost savings and optimisation of IT Services


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

IT1940

1 - 5 Jun 2025

Istanbul (Turkey) - DoubleTree by Hilton Istanbul Esentepe

Hotel : DoubleTree by Hilton Istanbul Esentepe

Cost: 5775 € Euro


  About Istanbul

Few places compare to the vibrant, cosmopolitan city of Istanbul, whose enormous size straddles both Europe and Asia, forming a bridge between western and eastern cultures. Resting upon the natural harbor of the Golden Horn, the skyline of the once-Constantinople is pierced with minarets and ancient monuments that embody centuries of history. While it is brimming with historical landmarks and colorful markets, modern Istanbul is also well represented through its contemporary art scene, European-style café culture, world-class dining venues.


  Things to do and places to visit in Istanbul

Istanbul is teeming with attractions and landmarks from historic sights and unique cuisine to lively markets and unmistakable culture. It is a thriving city, with a myriad of things to do that skillfully manage to blend every aspect of both the contemporary and the historical world.

On a city break in Istanbul be sure to:

  • Visit a hammam, a traditional Turkish bath, whose origins date back to Roman times.
  • Marvel at the Hagia Sophia, Süleymaniye Mosque and Blue Mosque, Istanbul's most spectacular monuments that dominate the skyline.
  • Explore the Topkapi Palace Museum, one of Istanbul's most visited museums, home to over 80,000 artifacts.
  • Walk through the Basilica Cistern, an underground marvel built in the 4th century.
  • Be dazzled by the Grand Bazaar, one of the world's oldest and largest covered markets.
  • Go shopping for exotic products and Turkish delights in the Spice Bazaar.
  • Cross the bridge connecting Europe and Asia against the backdrop of the Bosphorus, or take a Bosphorus cruise.
  • Taste the diversity and flavor of Turkish cuisine.
  • Admire panoramas of the city from the Galata Tower.
  • Walk through Taksim Square, the city's dynamic square that never sleeps.
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