27 Apr - 1 May 2025
Cairo (Egypt)
Hotel : Holiday Inn & Suites Cairo Maadi, an IHG Hotel
Cost : 3575 € Euro
Welcome to the Negotiations, Cost Savings, and Optimization of IT Services training program. This comprehensive 5-day program is designed to equip IT professionals, project managers, and procurement officers with the necessary skills and strategies to excel in negotiations, achieve cost savings, and optimize IT services. Throughout this program, participants will understand the fundamentals of effective negotiations, learn techniques to identify cost-saving opportunities, explore strategies for optimizing IT services, and develop proficiency in vendor management and contract negotiations. Whether you are a beginner or an experienced professional, this program will provide you with the knowledge and tools to enhance your problem-solving, decision-making, and communication abilities in the realm of IT service optimization.
Overview of the training program
Introduction to the importance of negotiations, cost savings, and optimization in IT services
Setting expectations and objectives
Understand the fundamentals of effective negotiations in the context of IT services
Learn strategies and techniques to achieve cost savings and optimize IT services
Develop skills to negotiate and manage vendor contracts effectively
Enhance problem-solving and decision-making abilities in IT service optimization
This training program is designed for IT professionals, project managers, procurement officers, and anyone involved in negotiations, cost savings, and optimization of IT services. It is suitable for both beginners and experienced professionals looking to enhance their skills in this domain.
Outlines:
Day One:
Foundations of Negotiations
Introduction to negotiations in IT services
Key principles and strategies for successful negotiations
Identifying negotiation goals and objectives
Understanding the role of communication and active listening in negotiations
Exercises and role plays to practice negotiation skills
Day Two:
Cost Savings in IT Services (5 hours)
Overview of cost-saving opportunities in IT services
Analyzing cost structures and identifying potential areas for savings
Strategies for negotiating pricing and contracts with vendors
Cost optimization techniques, such as consolidation and rationalization
Case studies and group discussions on cost-saving initiatives
Day Three:
Optimizing IT Services
Introduction to IT service optimization
Identifying performance gaps and areas for improvement
Implementing process optimization techniques in IT service management
Evaluating and selecting IT service providers for optimal outcomes
Practical exercises and real-life examples of IT service optimization
Day Four:
Vendor Management and Contract Negotiations
Vendor management best practices and relationship building
Negotiating and managing vendor contracts effectively
Service level agreement (SLA) negotiation and monitoring
Techniques for resolving conflicts and managing vendor relationships
Interactive sessions and case studies on vendor management and contract negotiations
Day Five:
Problem-Solving and Decision-Making
Problem-solving methodologies in the context of IT services
Decision-making frameworks for optimizing IT service delivery
Analyzing data and metrics to make informed decisions
Group exercises and simulations for problem-solving and decision-making scenarios
Summary and wrap-up of the training program