26 - 30 May 2025
Kuala Lumpur (Malaysia)
Hotel : Royale Chulan Kuala Lumpur
Cost : 5250 € Euro
Global Horizon Training Center is proud to present the "Master Quality Manager" training program. This comprehensive course is designed to equip participants with the knowledge and skills necessary to excel in the field of quality management. Whether you are a seasoned quality professional or just beginning your career, this program will provide you with valuable insights and practical tools to become a master in quality management.
To develop a deep understanding of quality management principles and concepts.
To equip participants with the skills to plan, implement, and maintain effective quality management systems.
To provide insights into the latest industry trends and best practices.
To prepare participants for quality management certification exams.
To foster a culture of continuous improvement and excellence within organizations.
This program is designed for individuals at various stages of their career in quality management, including:
Quality Assurance Managers
Quality Control Inspectors
Quality Improvement Coordinators
Process Improvement Specialists
Quality Management System Auditors
Professionals aspiring to become quality management experts
Day 1:
Fundamentals of Quality Management
Introduction to Quality Management Principles
Quality Management Standards (ISO 9001, Six Sigma, etc.)
Role of a Quality Manager
Quality Culture and Leadership
Day 2:
Quality Management Systems
Implementing ISO 9001:2015
Documentation and Process Mapping
Risk-Based Thinking in Quality
Internal Auditing
Day 3:
Continuous Improvement
Lean and Six Sigma Principles
Root Cause Analysis
Process Optimization Techniques
Kaizen and Total Quality Management (TQM)
Day 4:
Quality Metrics and Measurement
Key Performance Indicators (KPIs)
Statistical Process Control (SPC)
Data Analysis and Interpretation
Design of Experiments (DOE)
Day 5:
Quality Assurance in Practice
Supplier Quality Management
Customer Satisfaction and Feedback
Change Management and Quality Improvement Projects