Conference: Managing Vendor Qualification, Performance & Contract Compliance

Introduction

Are we using the right procurement strategies? Late deliveries, budget overruns, and subpar performance often stem from flawed vendor selection processes. This seminar introduces a systems approach to vendor qualification, performance enhancement, and contract compliance. Participants will learn to broaden supplier options, select top-performing vendors, measure performance objectively, and ensure suppliers meet expectations. Drive procurement excellence with strategic and tactical insights.

Objectives

• Benefit from learning from a seasoned practitioner

• Hearing the practices and experiences of others

• Cover the vital steps in a proper supplier evaluation

• Matching customer requirement with the correct supplier segmentation

• Develop meaningful performance measures

• Learn how to use those performance results for continuous improvement

Methodology

Participants will increase their competencies through a variety of instructional methods including lecture by an experienced practitioner and consultant, individual and team exercises, and group discussions covering the many topics presented in the conference.

Organizational Impact 

• Your suppliers will be able to deliver on time

• Higher customer satisfaction

• Reduced friction cost

• Less inventory

• Reduced total cost

Personal Impact

• Increased job satisfaction

• Reduced stress levels

• Improved customer relations

• Less time spent in meetings and more productive hours on the job

Outlines

Day 1: Vendor Qualification: Compiling an Approved Supplier List

• Determining the goals and objectives of Procurement

• Formulating a proper Procurement strategy

• Involving the end-user in determining the required technologies

• Developing an approved supplier list based on the required technologies

• Compiling supplier selection criteria

• Forming commodity teams to evaluate and provide supply solutions

Day 2: Supplier Assessment

• Supplier initial questionnaire

• Detailed supplier investigation

• Quality management systems

• Performing a supplier assessment

• Process capability studies

• Certification of suppliers

• ISO Certification

• Setting acceptance criteria

• Engaging the supplier during the tender process

Day 3: Supplier Performance - What to Measure?

• Carrot or stick?

• The setting of objects that is aligned with the goals of the company

• Characteristics of a good performance measurement system

• Developing a supplier performance system

• Sources of data

• Common mistakes in data recording

• Implementing the system

Day 4: Supplier Performance – Interpreting the results

• Rating the individual supplier

• Ranking your suppliers

• Disseminating the results: what to do and what not to do

• Rewarding good behavior

• Supplier recognition

• Punishing bad behavior

• Corrective Action Procedures

Day 5: Remedies for breach of contract

• What constitutes a breach?

• The different types of breaches

• The different remedies available

• Determining the quantum of damages

• Liquidated damages

• Equitable damages

• Court injunction

Determining the final outcome

• Project close-out report

  • Time

  • Performance/Quality

  • Cost

• Lessons learned