19 - 23 May 2025
London (UK)
Hotel : Landmark Office Space - Oxford Street
Cost : 5250 € Euro
This program will provide a leading-edge forum for you to significantly improve your working capital management skills. You will gain a comprehensive range of very practical and highly effective tools and approaches that can be immediately implemented upon your return to work.
By attending this event, delegates will understand:
The importance of credit to the company and the economy
The “cost of credit” and its impact on company profitability
Practical steps that reduce bad debt losses and “uncollectible” debtors
How to use different tools and techniques to maximize cash collection effort
How to effectively manage cash and working capital to reduce costs and improve cash flow
How leading companies from across the globe are achieving best practice in Accounts Receivable
The importance of the accounts payable function with regard to its links with the supply chain and cash flow
The integrated systems of purchase order processing, stock (inventory) control, purchase ledger and cash payments and their links with the general ledger
How to effectively manage cash and working capital to reduce costs and improve cash flow
The impact of risk and uncertainty on the business and its impact on accounts payable and cash flow
How leading companies from across the globe are achieving best practice in Accounts Payable
This program provides a user-friendly environment to develop the knowledge and techniques related to both accounts receivable and accounts payable that are valuable for:
Finance Executives
Accountants
Others who are working within Transactional Finance, Accounts Payable or Accounts Receivable process or who wish to develop a practical toolkit to complement their existing professional or technical skills
This program is also ideal for those wishing to develop their understanding of how Working Capital efficiencies can make a significant improvement to profitability or you may already be employed in any of these functions within the business.
Work effectively with the fundamentals of accounts payable, accounts receivable, financial accounting and the supply chain
Understand and apply the fundamentals of effective transactional management systems
Review and comment on payment methods and cash management
Understand the need to incorporate risk and uncertainty into transactional processing and cash flow management
Identify best practice across all industries by examining case studies from across the globe
The instructor engages all of the delegates, both in the presentation of the material and the program sessions, so that everyone leaves with a working knowledge of the material and the ability to use them immediately.
Working capital management influences both a firm’s risks and its expected returns. After completing this program, you will be aware of the risk-return trade-offs that are implied in financial forecasting, know the process of financial planning, the importance of managing cash inflows and outflows, how to finance short-term assets and make the right decisions on financing and investment for your firm.
DAY 1 - An introduction to Accounts Receivable
Working Capital and Cash Management
Understanding “the cost of credit”
The ‘order to cash’ process
Understanding “risk” in “credit”
Accounts Receivable and effective customer service
Identifying underperforming areas to increase customer satisfaction
Customers and trading terms
Terms of trading
Tools and techniques of financial analysis: ratios; trends; common size analysis
The best performance measure – cash or profit?
Financial distress and the Altman’s Z score-type analyses
Trend analysis
Value-added analysis of a financial statement
DAY 2 - Developing effective strategies to maximize cash collection
Identifying effective “pre-delinquency” collection campaigns
Defining “post-delinquency” activities
Customer sensitive collection strategies
Collection techniques and letter cycles
Appropriate internal and external escalation steps
Using workflow management to maximize collector performance
Practical collection tools and techniques
Eliminating barriers to payment
Recognizing excuses and delaying tactics
Providing solutions to non-payment
Telephone collection techniques
Negotiation skills for successful collections
Building relationships with customers
DAY 3 - Managing the Receivables Ledger
Developing effective internal relationships to maximize performance
Setting targets and tracking performance
Managing information that dazzles
Defining meaningful KPI’s
Latest Developments in Accounts Receivable
Accounts Payable, Financial Accounting and the Supply Chain
Accounting and financial information: Accounts Payable in context
Sources of finance
The supply chain
Financial position and financial performance
Cash flow and Working Capital
Why is cash flow so important?
DAY 4 - Achieving World Class in Accounts Payable Processes
Defining Best Practice in AP
Moving beyond P2P
Managing Risk
Principles of Best Practice
End to End AP Process
Defining the issues in Accounts Payable
Improving Invoice Processing and Operational Management
Invoice Handling and Approval Processes
Verifying invoice data
Paying “low value” items
How to avoid duplicate payments
Making the best use of staff time: limiting telephone calls to AP
Does Petty cash management belong in Accounts Payable?
DAY 5 - Harnessing Technology in Accounts Payable Processes
Master Vendor File Management – getting it right from the start
Travel & Entertainment
Policy management
Cash advances and employee reimbursement
Process improvement through imaging and workflow
Using the internet for AP effectiveness
Making the Payments and Maintaining the Relationships
Communications & Customer Relations
Payments status information for vendors and internal customers
Improving Procure to Pay(P2P)Cycle
Payments and Payment Solutions: Accounts Payable or Treasury?
The program will conclude with an interactive case study exercise to allow participants an opportunity to apply the learning of the week and define a practical solution.