Introduction

This program is designed to provide IT professionals with a solid theoretical understanding of Microsoft System Center tools used in managing enterprise IT infrastructure. The course focuses on the functionality, architecture, and practical usage of components like SCCM, SCOM, SCVMM, and SCSM to streamline IT operations, improve visibility, automate tasks, and enhance service delivery.

Target Audience

• IT Managers and Infrastructure Leads

• System and Network Administrators

• Server and Data Center Engineers

• IT Consultants and Support Specialists

• Technical Project Managers overseeing infrastructure operations

Objectives

By the end of this program, participants will be able to:

• Understand the architecture and roles of Microsoft System Center suite components

• Identify best practices for configuration, monitoring, and service management

• Analyze how each System Center product supports IT infrastructure lifecycle

• Explore integration between modules for unified infrastructure management

• Prepare for planning and decision-making in System Center deployments

Training Program Outline

Day 1: Introduction to Microsoft System Center Suite

• Overview of enterprise IT infrastructure challenges

• Introduction to Microsoft System Center ecosystem

• Key components: SCCM, SCOM, SCVMM, SCSM, and Orchestrator

• Architectural design and system requirements

• Deployment models and planning considerations

• Licensing overview and component selection strategies

Day 2: Configuration Management with SCCM (System Center Configuration Manager)

• SCCM roles and services explained

• Application and software deployment lifecycle

• Operating system deployment concepts

• Device and user collection management

• Endpoint protection, patch management, and compliance settings

• Reporting and data insights with SCCM

Day 3: Monitoring and Visibility with SCOM (System Center Operations Manager)

• SCOM structure and monitoring framework

• Health models and management packs

• Rule vs. monitor-based alerting

• Performance and availability monitoring

• Notification subscriptions and alert tuning

• Role of SCOM in proactive infrastructure management

Day 4: Virtualization and Cloud Management with SCVMM (System Center Virtual Machine Manager)

• SCVMM architecture and capabilities

• Managing virtual environments (Hyper-V, VMware)

• Resource optimization and dynamic placement

• Private cloud creation and management

• Service template architecture and automation design

• SCVMM reporting and performance management

Day 5: IT Service Management with SCSM (System Center Service Manager) and Integration Strategy

• Service Manager overview and ITIL alignment

• Incident, problem, and change management workflows

• Role of CMDB in infrastructure insight

• Service request and service catalog management

• Integration with SCCM, SCOM, and Orchestrator

• Unified System Center strategy for IT governance and efficiency