Conferences

Conference: Managing Employee Performance, Behaviour & Attitudes


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CO8170

5 - 9 Jan 2025

Istanbul (Turkey)

Hotel : DoubleTree by Hilton Istanbul Esentepe

Cost : 5775 € Euro

Introduction

The key to understanding and managing people effectively is to know something about what makes people tick. What re the things that determine individual behaviour and motivation. This programme looks at the underlying assumptions we make about human behaviour and explains them. In particular the workshop will apply this knowledge to understanding how to make Performance management more effective and efficient.

Conference Objectives of Managing Employee Performance

As a result of attending this workshop, delegates will have developed:

  • A clearer understanding of human behavior
  • A clear appreciation of how attitude affects behavior and motivation
  • Be clearer on how to manage employee performance by:
    • Having practiced performance appraisal interviewing
    • Having worked through discipline and grievance case studies and examples
  • A clearer understanding of their behavior and attitudes

Conference Process of Managing Employee Performance

The workshop uses a variety of learning methods, including mini-lectures, extended case studies and self questionnaires. There will also be small group work, class discussion and multimedia training aids.

Conference Benefits of Managing Employee Performance                                                                                                                                

  • Be more effective as a manager or supervisor
  • Get the best out of your people
  • Have developed a clearer picture of their own attitudes and behaviour, and therefore also, of the motivation, attitudes and behaviour of other people.
  • Improve your skills in practical performance management – such as appraisal, discipline and grievance

Conference Results of Managing Employee Performance

  • Delegates will be better able to achieve results that rely on interaction with other people
  • Delegates will be able to get the maximum out of the performance management system
  • Delegates will be able to develop their confidence and interpersonal skills

Core Competencies of Managing Employee Performance

  • Communication skills – oral and body language
  • Interpersonal relationship skills
  • Performance management
  • Self - development

Conference Outlines of Managing Employee Performance

Day 1: Performance and the Individual

  • Psychological profiles - Jungian typology and understanding human behavior
  • How competency frameworks support performance management
  • Human behavior questionnaire
  • The Iceberg model to understand the behaviour
  • Models of Performance Management
  • The Johari window

Day 2: Managing Employee Performance

  • Discipline, capability, and grievance
  • Recognizing the difference between Capability and conduct issues
  • The “rules of Natural Justice”
  • The purposes of discipline
  • Inefficiency and box markings
  • Models of motivation and behavior

Day 3: The Assertiveness Model of Behaviour and Attitudes

  • Identifying and recognizing the types of behavior:
    • Aggressive
    • Indirectly aggressive
    • Passive (aggressive)
    • Assertive
  • Communication skills
  • Being proactive with people

Day 4: Exercises with Behaviour and Attitudes

  • Managing performance -The Performance Appraisal Interview
  • Role plays – dealing with discipline and Grievance cases
  • Case studies –real stories explored and developed

Day 5: Attitudes and Attitudes to Self

  • The Behaviour mirror diagnostic tool
  • Social styles –a behavior model
  • Program review

Conferences

Conference: Managing Employee Performance, Behaviour & Attitudes


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

CO8170

5 - 9 Jan 2025

Istanbul (Turkey) - DoubleTree by Hilton Istanbul Esentepe

Hotel : DoubleTree by Hilton Istanbul Esentepe

Cost: 5775 € Euro


  About Istanbul

Few places compare to the vibrant, cosmopolitan city of Istanbul, whose enormous size straddles both Europe and Asia, forming a bridge between western and eastern cultures. Resting upon the natural harbor of the Golden Horn, the skyline of the once-Constantinople is pierced with minarets and ancient monuments that embody centuries of history. While it is brimming with historical landmarks and colorful markets, modern Istanbul is also well represented through its contemporary art scene, European-style café culture, world-class dining venues.


  Things to do and places to visit in Istanbul

Istanbul is teeming with attractions and landmarks from historic sights and unique cuisine to lively markets and unmistakable culture. It is a thriving city, with a myriad of things to do that skillfully manage to blend every aspect of both the contemporary and the historical world.

On a city break in Istanbul be sure to:

  • Visit a hammam, a traditional Turkish bath, whose origins date back to Roman times.
  • Marvel at the Hagia Sophia, Süleymaniye Mosque and Blue Mosque, Istanbul's most spectacular monuments that dominate the skyline.
  • Explore the Topkapi Palace Museum, one of Istanbul's most visited museums, home to over 80,000 artifacts.
  • Walk through the Basilica Cistern, an underground marvel built in the 4th century.
  • Be dazzled by the Grand Bazaar, one of the world's oldest and largest covered markets.
  • Go shopping for exotic products and Turkish delights in the Spice Bazaar.
  • Cross the bridge connecting Europe and Asia against the backdrop of the Bosphorus, or take a Bosphorus cruise.
  • Taste the diversity and flavor of Turkish cuisine.
  • Admire panoramas of the city from the Galata Tower.
  • Walk through Taksim Square, the city's dynamic square that never sleeps.
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