HRM ,Training

Training Course: Managing Employee Performance, Behaviour & Attitudes


Register Now
Quick Inquiry
Discount Group Download Brochure (37)

HR1088

13 - 17 Jan 2025

Madrid (Spain)

Hotel : Pestana CR7 Gran Vía

Cost : 5250 € Euro

Introduction

The key to understanding and managing people effectively is to know something about what makes people tick. What re the things that determine individual behavior and motivation. This program looks at the underlying assumptions we make about human behavior and explains them. In particular the workshop will apply this knowledge to understand how to make Performance management more effective and efficient.

Course Outlines of Managing Employee Performance, Behaviour & Attitudes

As a result of attending this workshop, delegates will have developed:

  • A clearer understanding of human behavior
  • A clear appreciation of how attitude affects behavior and motivation
  • Be clearer on how to manage employee performance by:
    • Having practiced performance appraisal interviewing
    • Having worked through discipline and grievance case studies and examples
  • A clearer understanding of their behavior and attitudes

Course Process of Managing Employee Performance, Behaviour & Attitudes

The workshop uses a variety of learning methods, including mini-lectures, extended case studies, and self questionnaires. There will also be small group work, class discussion, and multimedia training aids.

Course Benefits of Managing Employee Performance, Behaviour & Attitudes

  • Be more effective as a manager or supervisor
  • Get the best out of your people
  • Have developed a clearer picture of their own attitudes and behavior, and therefore also, of the motivation, attitudes, and behavior of other people.
  • Improve your skills in practical performance management – such as appraisal, discipline, and grievance

Course Results of Managing Employee Performance, Behaviour & Attitudes

  • Delegates will be better able to achieve results that rely on interaction with other people
  • Delegates will be able to get the maximum out of the performance management system
  • Delegates will be able to develop their confidence and interpersonal skills

 Core Competencies of Managing Employee Performance, Behaviour & Attitudes

  • Communication skills – oral and body language
  • Interpersonal relationship skills
  • Performance management
  • Self - development

Course Outlines of Managing Employee Performance, Behaviour & Attitudes

Day One

Performance and the Individual

  • Psychological profiles - Jungian typology and understanding human behavior
  • How competency frameworks support performance management
  • Human behavior questionnaire
  • The Iceberg model to understand the behavior
  • Models of Performance Management
  • The Johari window

Day Two

Managing Employee Performance

  • Discipline, capability, and grievance
  • Recognizing the difference between Capability and conduct issues
  • The “rules of Natural Justice”
  • The purposes of discipline
  • Inefficiency and box markings
  • Models of motivation and behavior

Day Three

The Assertiveness Model of Behaviour and Attitudes

  • Identifying and recognizing the types of behavior:
    • Aggressive
    • Indirectly aggressive
    • Passive (aggressive)
    • Assertive
  • Communication skills
  • Being proactive with people

Day Four

Exercises with Behaviour and Attitudes

  • Managing performance -The Performance Appraisal Interview
  • Role plays – dealing with discipline and Grievance cases
  • Case studies –real stories explored and developed

Day Five

Attitudes and Attitudes to Self

  • The Behaviour mirror diagnostic tool
  • Social styles –a behavior model
  • Program review

HRM ,Training

Training Course: Managing Employee Performance, Behaviour & Attitudes


Register Now
Quick Inquiry
Discount Group Download Brochure (37)

HR1088

13 - 17 Jan 2025

Madrid (Spain) - Pestana CR7 Gran Vía

Hotel : Pestana CR7 Gran Vía

Cost: 5250 € Euro


  About Madrid

Madrid is a city that combines its enduring history with its cosmopolitan atmosphere to create a destination that favored amongst tourists from around the world. This is a city that is very much bursting at the seams with life and its vibrant atmosphere, cultural attractions and connection with history ensure travelers have everything they could possibly want from a European city break. At the end of a flight to Madrid, there are sites to see, picturesque streets to roam and, of course, excellent shopping opportunities to explore. Visitors can immerse themselves in Madrid's fantastic local culture, its peerless art scene and world acclaimed fine dining. In fact, there is very little that Madrid doesn't have to offer.


  Things to do and places to visit in Madrid

The only problem travelers will encounter during their visit to Madrid is knowing what to do first. Sampling the mouth-watering tapas, strolling through one of the many excellent museums or even simply soaking up the atmosphere are all excellent options. Spend a sunny day wandering through the splendid squares or marvel at the intricate architecture of the churches.With so many options, flights to Madrid are great for people of any age or inclination.

When visiting Madrid, be sure to:

  • See the superb collection of art is the Museo del Prado.
  • Stroll down the Gran Via.
  • Enjoy the atmosphere of the Plaza Mayor.
  • Wander through the stunning gardens of the Parque del Buen Retiro.
  • See the beautiful mansion of the Museo Lazaro Galdiano.
  • Find quirky fashions in the Fuencarral market.
  • Try some of the many different tapas dishes.
  • Visit the statues of Don Quixote and Sancho Panza in the Plaza de Espana.
  • See the breathtaking Basilica de San Francisco El Grande.
  • Wander the Casa de Campo park, which is five times the size of Central Park.
  • Shop in the luxury boutiques of the Golden Mile.
  • Look for bargains at the El Rasto flea market.
  • See Picasso's Guernica in the Reina Sofia museum.
  • Snack on churros with chocolate.
 22 Portman Square, Marylebone, London W1H 7BG, UK
 3 Oudai street, Aldouki, Giza, Giza Governorate, Egypt
 0020233379764
 00201095004484
 00201102960555
 00201102960666
 19 Mayıs Mahallesi, 19 Mayis Street No 2 Sisli, 34360 Istanbul/Turkey
 00905357839460
 Australia Street, Raouche Beirut, Lebanon .، Beirut, Lebanon
 0096181746278
 811 Massachusetts Avenue, Boston, Massachusetts, 02118, USA
 6 Beirut Street - Fifth Circle Abdoun, P.O. Box 831370, 11183 Amman, Jordan
Copyright Global Horizon Training Center © 2019