Introduction
Organizations increasingly need to make improvements as a key part of their culture in order to remain cost-competitive. The same is true of Maintenance Organisations. Maintenance Departments are increasingly under pressure to improve performance and reduce costs. This program looks at Maintenance Auditing and Benchmarking as two key tools that can be used as the basis for driving the improvement process in maintenance, by identifying best practices, gaps with current practices, and assist with the formulation of strategies to bridge such gaps.In addition, we address how Auditing and Benchmarking can become an integral part of a maintenance management strategy by integrating such activities into maintenance performance measures, key performance indicators and objective setting.
Course Objectives of Maintenance Auditing, Benchmarking & Improvement
The objectives of this program are to provide participants with an awareness and working knowledge of how to:
- Audit their maintenance operations
- Conduct a maintenance benchmarking study
- Use the results to establish and monitor an effective improvement strategy
- Establish Auditing and Benchmarking as a key element of their maintenance management strategy
Course Methodology of Maintenance Auditing, Benchmarking & Improvement
Maintenance Auditing and Benchmarking is a hands-on, stimulating learning experience. The program will be highly interactive, with opportunities to advance your opinions and ideas. Participation is encouraged in a supportive environment. To ensure the concepts introduced during the program are understood, they will be reinforced through a mix of learning methods, including lecture-style presentations, open discussion, case studies, simulations, and group work.
Course Sunmmary of Maintenance Auditing, Benchmarking & Improvement
This program covers all the essential skills necessary to understand how an effective and efficient maintenance function is implemented, supported, and improved. This includes the use and application of a standardized maintenance management audit methodology consistent with the recognized maintenance excellence framework to assess the current state of maintenance and identify opportunities for improvement. Similarly, participants will learn how to plan, conduct, and interpret the results of a benchmarking study which has been adapted to the need for maintenance.
Course Outlines of Maintenance Auditing, Benchmarking & Improvement
DAY 1 - Introduction and Foundation Concepts
- Introduction to Auditing and Benchmarking
- Introduction to Maintenance Processes
- Approaches to Maintenance Management and Improvement
- Introduction to Maintenance Management Benchmarking Frameworks
DAY 2 - Maintenance Auditing
- Maintenance Performance Measures and Metrics
- The Maintenance Auditing Process
- Maintenance Auditing Methodology
- Conducting a Maintenance Audit
- Maintenance Audit Simulation Case Study
DAY 3 - Maintenance Auditing and Benchmarking
- Maintenance Audit Simulation Case Study
- Using Maintenance Audit Results to Plan Improvement Strategies
- Introduction to Benchmarking
- The Maintenance Benchmarking Process
- Maintenance Benchmarking Methodology
- Benchmarking Tools and Techniques
DAY 4 - Maintenance Benchmarking and Performance Measurement
- Benchmarking Tools and Techniques (continued)
- Designing and Preparing for a Benchmarking Study
- Selecting Benchmarking Partners
- Preparing for an conducting the benchmarking visit
- Reporting results of Benchmarking and Auditing Studies
- DuPont Analysis – Advanced Benchmarking Conducting a Maintenance Benchmarking Study
DAY 5 - Auditing, Benchmarking and Maintenance Improvement
- Benchmarking Simulation Case Study
- Integrating Benchmarking resulting in improvement and objective setting processes
- Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System to establish improvement objectives and strategies
- Review of Best Practice Benchmarks and Case Studies
- Conclusion
About Cairo
Cairo is a mesmerizing assortment of iconic monuments, bustling markets, and ancient sites encircled by a vast and sprawling metropolis. At its core lies a maze-like medieval quarter. A world away from the modern side of the city, it boasts a seductive blend of intricate mosques, jostling crowds, madrasas, and traditional hammams. No visit could be complete without visiting the awe-inspiring Giza Pyramids that preside over the city's horizon. Whether you come to delve into the city's ancient past, dive into colorful souqs, sip mint tea and contemplate thousands of years of history or explore the city's cosmopolitan side, you'll be left with memories to last a lifetime.
Things to do and places to visit in Cairo
The multi-layered capital of Egypt offers its visitors lively markets, authentic restaurants, and a multitude of ancient sights and archeological findings. Gaze in wonder at the Pyramids, take an awe-inspiring look at Tutankhamen's burial mask, shop for handmade souvenirs in the bazaars or hop on a sunset cruise down the Nile and embrace the sensory overload that is Cairo.
Take a vacation in Cairo and you can:
- Visit the Great Sphinx of Giza, one of Ancient Egypt's great mysteries.
- Explore the ramparts of the Salah El-Din Citadel.
- Join locals drinking coffee at Fishawi Café, one of Cairo's first cafes and most important meeting spots.
- Marvel at the seemingly endless historical artifacts on display at the Egyptian Museum.
- Learn about the Ummayad, Ottoman, and Ayyubbid dynasties and more at the Museum of Islamic Art.
- Haggle for souvenirs and gifts at the Khan el-Khalili souk.
- See one of the world's oldest universities at the Al-Azhar Mosque, one of the city's original mosques.
- Take a tour of the showstopping Giza pyramids.
- Savor local cuisine such as mezze in the old city.
- Wander through the labyrinth-like streets of Coptic Cairo, the city's ancient quarter, and spot Roman relics.