Introduction
Organizations increasingly need to make improvements as a key part of their culture in order to remain cost-competitive. The same is true of Maintenance Organisations. Maintenance Departments are increasingly under pressure to improve performance and reduce costs. This program looks at Maintenance Auditing and Benchmarking as two key tools that can be used as the basis for driving the improvement process in maintenance, by identifying best practices, gaps with current practices, and assist with the formulation of strategies to bridge such gaps.In addition, we address how Auditing and Benchmarking can become an integral part of a maintenance management strategy by integrating such activities into maintenance performance measures, key performance indicators and objective setting.
Course Objectives of Maintenance Auditing, Benchmarking & Improvement
The objectives of this program are to provide participants with an awareness and working knowledge of how to:
- Audit their maintenance operations
- Conduct a maintenance benchmarking study
- Use the results to establish and monitor an effective improvement strategy
- Establish Auditing and Benchmarking as a key element of their maintenance management strategy
Course Methodology of Maintenance Auditing, Benchmarking & Improvement
Maintenance Auditing and Benchmarking is a hands-on, stimulating learning experience. The program will be highly interactive, with opportunities to advance your opinions and ideas. Participation is encouraged in a supportive environment. To ensure the concepts introduced during the program are understood, they will be reinforced through a mix of learning methods, including lecture-style presentations, open discussion, case studies, simulations, and group work.
Course Sunmmary of Maintenance Auditing, Benchmarking & Improvement
This program covers all the essential skills necessary to understand how an effective and efficient maintenance function is implemented, supported, and improved. This includes the use and application of a standardized maintenance management audit methodology consistent with the recognized maintenance excellence framework to assess the current state of maintenance and identify opportunities for improvement. Similarly, participants will learn how to plan, conduct, and interpret the results of a benchmarking study which has been adapted to the need for maintenance.
Course Outlines of Maintenance Auditing, Benchmarking & Improvement
DAY 1 - Introduction and Foundation Concepts
- Introduction to Auditing and Benchmarking
- Introduction to Maintenance Processes
- Approaches to Maintenance Management and Improvement
- Introduction to Maintenance Management Benchmarking Frameworks
DAY 2 - Maintenance Auditing
- Maintenance Performance Measures and Metrics
- The Maintenance Auditing Process
- Maintenance Auditing Methodology
- Conducting a Maintenance Audit
- Maintenance Audit Simulation Case Study
DAY 3 - Maintenance Auditing and Benchmarking
- Maintenance Audit Simulation Case Study
- Using Maintenance Audit Results to Plan Improvement Strategies
- Introduction to Benchmarking
- The Maintenance Benchmarking Process
- Maintenance Benchmarking Methodology
- Benchmarking Tools and Techniques
DAY 4 - Maintenance Benchmarking and Performance Measurement
- Benchmarking Tools and Techniques (continued)
- Designing and Preparing for a Benchmarking Study
- Selecting Benchmarking Partners
- Preparing for an conducting the benchmarking visit
- Reporting results of Benchmarking and Auditing Studies
- DuPont Analysis – Advanced Benchmarking Conducting a Maintenance Benchmarking Study
DAY 5 - Auditing, Benchmarking and Maintenance Improvement
- Benchmarking Simulation Case Study
- Integrating Benchmarking resulting in improvement and objective setting processes
- Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System to establish improvement objectives and strategies
- Review of Best Practice Benchmarks and Case Studies
- Conclusion
About Rome
As cosmopolitan and diverse as it is rooted in its own history, Rome is one of the premier tourist destinations in the world. Featuring some of the best restaurants on the continent, some of the most iconic historic sites in Europe, the city is widely regarded as one of the most exciting and dynamic places to visit anywhere. The center of the Renaissance, the city houses some of the most famous works of art in the world and remains an important cultural hub to this day. Famous for art, fashion, it's delicious local cuisine, and superbly preserved monuments, Rome truly offers something for everyone.
Things to do and places to visit in Rome
When disembarking, the first thing that can prove pleasantly challenging is deciding on what to do first! An exceptional array of hotels and inns are available to any weary traveler, as are a superb range of restaurants for those wanting to relax surrounded by the hustle and bustle of Rome in the evening. You can spend the day walking streets steeped in history, visiting galleries that contain works by Caravaggio and Michelangelo or exploring the awe-inspiring Colosseum. The city contains many beautifully maintained parks and gardens, as well as a vast collection of beautiful churches and cathedrals, ensuring that a trip to Rome will be a memorable experience for anyone.
Things to do when taking flights to Rome include:
- Standing inside the magnificent Colosseum.
- Gazing in awe at the stunning Castel Sant'Angelo.
- Visiting the incredible Pantheon, one of the best-maintained buildings from the Roman era.
- Stopping at the center of the Piazza del Popolo, one of the most beautiful squares in Europe.
- Walking the beautiful gardens of Villa Borghese.
- Admiring the vast, intricately carved Column of Marcus Aurelius.
- Wandering the Forum Romanum, ruins from the Ancient Roman period.
- Exploring some of the greatest art collections in Europe.
- Crossing the river on the remarkably-constructed Bridge of Angels.
- Sampling the world famous local cuisine.