Management

Training Course: Knowledge Management


Register Now
Quick Inquiry
Discount Group Download Brochure (40)

MA9228

30 Jun - 4 Jul 2025

London (UK)

Hotel : Landmark Office Space - Oxford Street

Cost : 5250 € Euro

Introduction

The course will focus on the people aspects of Knowledge Management rather than the technology concerned. Knowledge Management needs the creation of a culture in which people are willing to share not only their successes but also, sometimes their failures.

The knowledge inside any organization is probably the greatest asset you have; so the need to protect and develop it. This course will show you how to do so and how to develop the necessary practices. The use of enterprise social networking, blogs, and multimedia for example are transforming knowledge management and contributing to efforts to make work enjoyable and interesting.

Course Objectives :

At the end of this course the participants will be able to:

  • Capture shared knowledge
  • Create a culture of sharing

  • Build systems that recognize efforts to share knowledge

  • Ensure that departments initiate knowledge sharing and reciprocate to initiatives from elsewhere

  • Create an atmosphere of mutual trust

  • Develop the supervisory and management teams towards empowering employees

  • Motivate employees positively to be team players

  • Engage the workforce in the day to day activities of the organization

  • Introduce a performance management system that encourages knowledge management

Target Audience :

  • Head of departments
  • Managers

  • Human Recourses

Targeted Competencies :

  • Performance management

  • Empowering & Engagement

  • Networking

  • Management skills

Course Outlines :

Day 1:

 Knowledge Management, Empowerment, and Engagement

  • Definition of a learning organization, people, teams, organization

  • Understanding competitive advantage, productivity and profit

  • Characteristics of engaged employees and disengaged employees

  • Characteristics of empowered employees and un-empowered employees

  • Motivation – Intrinsic and extrinsic

Day 2:

Techniques for Engaging Employees

  • Informal participative decision-making programs

  • Job enrichment

  • Self-managed work teams

  • Informal and formal consultation processes

  • Enterprise Social Networking, Blogs Multimedia

Day 3:

The Role of the Supervisor and Team Leader in Knowledge Management

  • Getting the “Quid Pro Quo” – initiative VS reciprocation

  • The Interpersonal skills involved – listening, communicating, assertiveness and influence

  • The responsibility for people

  • Delegation

  • Recognition for efforts to share knowledge

Day 4:

Empowered Performance Reviews

  • Making Knowledge Management a part of performance management

  • Motivating through feedback

  • The importance of praise and how to make it more effective

  • Coaching

  • Providing genuine development, continuous learning

Day 5:

Handling Change, Networking, and Systems

  • The change curve
  • Upwards management

  • Involving suppliers and contractors, supply chain

  • People to people business

  • Return to social networking

Management

Training Course: Knowledge Management


Register Now
Quick Inquiry
Discount Group Download Brochure (40)

MA9228

30 Jun - 4 Jul 2025

London (UK) - Landmark Office Space - Oxford Street

Hotel : Landmark Office Space - Oxford Street

Cost: 5250 € Euro


  About London

The UK capital of London is a city that combines the old and the new. It is as equally famous for the latest fashion and innovation as it is for its impressive heritage. London's attractions range from the Royal Palace to the DIY atmosphere of its markets. It is also a picturesque city of parks and of course, the majestic Thames River. The city extends for miles beyond its ancient core and each neighborhood has its own charming atmosphere for visitors to explore. London also wears its status as a world city proudly and the influence of different cultures is plain to see in the food and fashion of the capital.


  Things to do and places to visit in London

With so many attractions in London, anyone can find something to delight them. Art lovers will enjoy the world-renowned museums and galleries, most of which are free. Sports fans are spoilt for choice by the city's array of football clubs. Theatre and music fans have a vast list of venues to visit, whilst shopaholics have Harrods, Oxford Street, Camden and much more to look forward to after arranging flights to London.

Some unmissable London attractions include:

  • Seeing priceless masterpieces in the Tate Britain or the National Gallery.
  • Watching the changing of the guard at Buckingham Palace.
  • Visiting Trafalgar Square's famous monument.
  • Marveling at the Crown Jewels in the Tower of London.
  • Getting a bird's eye view of the city from the London Eye.
  • Tasting one of Brick Lane's famous curries.
  • Browsing the exclusive shops of Knightsbridge.
  • Visiting a market – Spitalfields for antiques, Camden for clothes or Borough Market for street food.
  • Admiring design from around the world in the Victoria and Albert Museum.
  • Looking for clues at the home of fiction's most famous detective, Sherlock Holmes.
  • Strolling through one of the lovely parks, including Hyde Park, St James' Park or Kew Gardens.
  • Eating Britain's most famous dish, fish and chips.
  • Watching the street performers in Covent Garden.
  • Enjoying the views at a South Bank cafe.
 22 Portman Square, Marylebone, London W1H 7BG, UK
 3 Oudai street, Aldouki, Giza, Giza Governorate, Egypt
 0020233379764
 00201095004484
 00201102960555
 00201102960666
 19 Mayıs Mahallesi, 19 Mayis Street No 2 Sisli, 34360 Istanbul/Turkey
 00905357839460
 Australia Street, Raouche Beirut, Lebanon .، Beirut, Lebanon
 0096181746278
 811 Massachusetts Avenue, Boston, Massachusetts, 02118, USA
 6 Beirut Street - Fifth Circle Abdoun, P.O. Box 831370, 11183 Amman, Jordan
Copyright Global Horizon Training Center © 2019