Training Course: ITIL 4 Specialist: IT Asset Management

Introduction:

Welcome to the ITIL 4 Specialist: IT Asset Management training program, brought to you by Global Horizon Training Center. This comprehensive program is designed to equip IT professionals with the essential knowledge and skills required to excel in the field of IT Asset Management. Global Horizon Training Center is a recognized leader in providing top-notch training programs, ensuring that participants gain expertise aligned with industry best practices.

Objectives:

1. Understand IT Asset Management Fundamentals:

   • Definition and importance of IT Asset Management
   • Key principles and concepts in ITIL 4

2. Implementing IT Asset Strategy:

   • Developing an effective IT asset strategy
   • Aligning asset management with organizational goals

3. Lifecycle Management:

   • Planning, acquisition, and deployment of IT assets
   • Monitoring and optimizing asset performance throughout the lifecycle

4. Compliance and Risk Management:

   • Ensuring compliance with legal and regulatory requirements
   • Mitigating risks associated with IT asset management

5. Vendor and Supplier Management:

   • Building and maintaining effective relationships with vendors
   • Negotiating and managing contracts for IT assets

Target Audience:

This program is designed for IT professionals, IT managers, and individuals involved in IT service management who want to enhance their understanding and proficiency in IT Asset Management. It is suitable for those preparing for the ITIL 4 Specialist: IT Asset Management certification and anyone seeking to optimize their organization's IT asset practices.

Outlines:

Day 1: Introduction to IT Asset Management

• Overview of ITIL 4

• Introduction to IT Asset Management

• Importance of IT Asset Management in IT service delivery

Day 2: IT Asset Strategy and Planning

• Developing an IT asset strategy

• Aligning IT asset management with organizational objectives

• Creating a comprehensive asset management plan

Day 3: IT Asset Lifecycle Management

• Planning and acquiring IT assets

• Deployment and configuration management

• Monitoring and optimizing asset performance

Day 4: Compliance and Risk Management

• Legal and regulatory compliance in IT Asset Management

• Identifying and mitigating risks

• Audits and continuous improvement in compliance

Day 5: Vendor and Supplier Management

• Building effective relationships with vendors

• Contract negotiation and management

• Vendor performance evaluation and improvement