Introduction
Train with experts in the ISO Internal Auditor awareness Course to plan and perform an effective quality audit with confidence. Learn to report your findings and take follow-up action-guiding colleagues to meet quality standards every day. This course empowers you to deliver quality management systems that meet international standards.
Target Audience
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Staff responsible for conducting internal audits.
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Those who will be involved in conducting 2nd and 3rd party audits
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Managers who will be responsible for audit teams as their leader
Course Objectives
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The principles of ISO Internal Auditor awareness.
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How to set quality audit objectives.
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Confidence in performing an audit.
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How to report and take follow-up actions.
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Understand quality management roles and responsibilities.
Outlines
Day 1: Introduction to Business Management & ISO 9001
- Principles of Business Management
- Introduction to Management System Standards
- Overview of ISO 9001:2015
- The Eight Principles of ISO 9001:2015
- Requirements of ISO 9001:2015
Day 2: ISO 9001 Clauses & Documentation Control
- Detailed explanation of ISO 9001:2015 clauses
- Documentation and process control
- Maintaining quality management documentation
- Process approach and compliance requirements
Day 3: Audit Fundamentals & Audit Planning
- Types of audits
- Audit process and methodologies
- Preparation and planning of audits
- Audit checklist preparation
- Developing effective audit checklists
Day 4: Audit Leadership & Conducting Audits
- Team leader skills and techniques
- Monitoring and leading an audit
- Communication during audits
- Managing audit activities and audit teams
Day 5: Non-Conformities & Audit Reporting
- Identification of non-conformities (N/C’s)
- Evaluating audit findings
- Corrective action and follow-up
- Audit reporting techniques
- Preparing professional audit reports
