Management

Training Course: ISO 9001:2015 Quality Management Systems


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MA235204

23 - 27 Jun 2025

Kuala Lumpur (Malaysia)

Hotel : Royale Chulan Kuala Lumpur

Cost : 5250 € Euro

Introduction

This Training Program is designed on the latest standards and the quality management system requirements specified in the International Standard.

The adoption of a quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives.

The potential benefits to an organization of implementing a quality management system based on this International Standard are:

  • a) the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements;

  • b) facilitating opportunities to enhance customer satisfaction;

  • c) addressing risks and opportunities associated with its context and objectives;

  • d) the ability to demonstrate conformity to specified quality management system requirements.

Course Objectives

During this training program, participants will gain knowledge in the following topics;

  • The quality management principles described in ISO 9000

  • understanding and consistency in meeting requirements;

  • the consideration of processes in terms of added value;

  • the achievement of effective process performance;

  • improvement of processes based on the evaluation of data and information.

  • The concept of risk-based thinking.

  • Understand the relation with other management system standards.

Outlines

Day 1: Understanding the Organization

  • Context of The Organization
    • Understanding the organization and its context
    • Understanding the needs and expectations of interested parties
    • Determining the scope of the quality management system
    • Quality management system and its processes

Day 2: Quality Planning

  • Planning
    • Actions to address risks and opportunities
    • Quality objectives and planning to achieve them
    • Planning of changes

Day 3: Leadership and Organizational Structure

  • Leadership
    • Leadership and commitment
    • Policy
    • Organizational roles, responsibilities, and authorities

Day 4: Operational Excellence

  • Operation
    • Operational planning and control
    • Requirements for products and services
    • Design and development of products and services
    • Control of externally provided processes, products, and services
    • Production and service provision
    • Release of products and services
    • Control of nonconforming outputs

Day 5: Support and Documentation

  • Support
    • Resources
    • Competence
    • Awareness
    • Communication
    • Documented information

Management

Training Course: ISO 9001:2015 Quality Management Systems


Register Now
Quick Inquiry
Discount Group Download Brochure (38)

MA235204

23 - 27 Jun 2025

Kuala Lumpur (Malaysia) - Royale Chulan Kuala Lumpur

Hotel : Royale Chulan Kuala Lumpur

Cost: 5250 € Euro


  About Kuala Lumpur

If you are not the type to laze around during your vacation and prefer a full schedule, visiting a capital city is a good idea! You won’t be short of activities to fill your days and may choose from museums, shops, amusement parks, theaters, restaurants, or even festivals. Don’t know where to go? Look no further! Kuala Lumpur, in Malaysia, has a wide range of things to do there. Whether traveling alone, with someone else, your family, or even friends, you will surely find what to do.

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