Management

Training Course: Incident Investigation and Root Cause Analysis


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

MA234575

27 Apr - 1 May 2025

Dubai (UAE)

Cost : 4150 € Euro

Introduction

Incident Investigation and Root Cause Analysis course gives organizations an opportunity to find out what went wrong. Learning the lessons and taking action may reduce, or even prevent, accidents in the future.

Every year people are killed or injured at work. Over 40 million working days are lost annually through work-related accidents and illnesses.

Incident Investigation and Root Cause Analysis course gives organizations an opportunity to find out what went wrong. Learning the lessons and taking action may reduce, or even prevent, accidents in the future.

Course Objectives

By the end of the course, participants will be able to:

  • Explain and apply the principles of Incident Management to their workplace
  • Apply Incident Management methodology and create a plan to recover the business quickly from a threat or incident
  • Explain the basic fundamentals of an investigation
  • Demonstrate how to conduct a basic internal investigation within their organization
  • Conduct a complete crime scene preservation investigation from start to finish

Target Audience

This course is suitable for security managers/supervisors and personnel, company investigators, human resource professionals, site managers, safety and incident response team members, business owners, and anyone involved in incident management and investigations.

Target Competencies

  • Teamwork
  • Critical Thinking
  • Incident Management
  • Crime Scene Management
  • Communication Skills

Course Outline

 Day (1) Introduction to Incident Management and Investigations

  • Incident management.
  • Differences between an Emergency, Incident, and Accident
  • Security incidents and safety incidents
  • Managing an incident
  • Incident response
  • Business Continuity Management (BCM)
  • Investigation case studies
  • Evidence collection and continuity of evidence
  • External and internal investigations
  • Locard’s Exchange Principle

Day (2) The fundamentals of Incident Management

  • Initial response
  • Incident classification
  • Reporting and escalation procedures
  • Integrated Incident Management Response
  • Site-specific emergency procedures
  • 5 Priorities when responding to specific Incidents
  • Incident management team requirements
  • Conducting debriefs post-incident
  • 5C’s to Incident Management

Day (3) Application of Incident Management Plan

  • What is an Incident Management Plan?
  • Constructing an Incident Management Plan for your organization
  • Techniques required to implement the plan
  • Implement the incident management plan

Day (4) Principles of Investigations

  • Locard’s Exchange Principle
  • Establishing an investigative mindset
  • Observation skills
  • Rules of Investigation
  • Planning an investigation
  • Decision-making process
  • Working with victims and suspects
  • Priorities on attending the scene
  • Principles and types of search
  • Types, value, and collection of evidence
  • Crime scene preservation
  • Crime typology and how it affects investigations
  • Common Questions and Answers regarding investigations

Day (5) Investigation Methodology

  • Conducting an investigation
  • Investigation evaluation
  • How to deal with Evidence found at the scene
  • Dealing with the authorities and Police
  • Understanding the legal chain of evidence
  • Questioning techniques
  • How to conduct a professional Interview

Management

Training Course: Incident Investigation and Root Cause Analysis


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

MA234575

27 Apr - 1 May 2025

Dubai (UAE) -

Cost: 4150 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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