Introduction
Incident Investigation and Root Cause Analysis course gives organizations an opportunity to find out what went wrong. Learning the lessons and taking action may reduce, or even prevent, accidents in the future.
Every year people are killed or injured at work. Over 40 million working days are lost annually through work-related accidents and illnesses.
Incident Investigation and Root Cause Analysis course gives organizations an opportunity to find out what went wrong. Learning the lessons and taking action may reduce, or even prevent, accidents in the future.
Course Objectives
By the end of the course, participants will be able to:
- Explain and apply the principles of Incident Management to their workplace
- Apply Incident Management methodology and create a plan to recover the business quickly from a threat or incident
- Explain the basic fundamentals of an investigation
- Demonstrate how to conduct a basic internal investigation within their organization
- Conduct a complete crime scene preservation investigation from start to finish
Target Audience
This course is suitable for security managers/supervisors and personnel, company investigators, human resource professionals, site managers, safety and incident response team members, business owners, and anyone involved in incident management and investigations.
Target Competencies
- Teamwork
- Critical Thinking
- Incident Management
- Crime Scene Management
- Communication Skills
Course Outline
Day (1) Introduction to Incident Management and Investigations
- Incident management.
- Differences between an Emergency, Incident, and Accident
- Security incidents and safety incidents
- Managing an incident
- Incident response
- Business Continuity Management (BCM)
- Investigation case studies
- Evidence collection and continuity of evidence
- External and internal investigations
- Locard’s Exchange Principle
Day (2) The fundamentals of Incident Management
- Initial response
- Incident classification
- Reporting and escalation procedures
- Integrated Incident Management Response
- Site-specific emergency procedures
- 5 Priorities when responding to specific Incidents
- Incident management team requirements
- Conducting debriefs post-incident
- 5C’s to Incident Management
Day (3) Application of Incident Management Plan
- What is an Incident Management Plan?
- Constructing an Incident Management Plan for your organization
- Techniques required to implement the plan
- Implement the incident management plan
Day (4) Principles of Investigations
- Locard’s Exchange Principle
- Establishing an investigative mindset
- Observation skills
- Rules of Investigation
- Planning an investigation
- Decision-making process
- Working with victims and suspects
- Priorities on attending the scene
- Principles and types of search
- Types, value, and collection of evidence
- Crime scene preservation
- Crime typology and how it affects investigations
- Common Questions and Answers regarding investigations
Day (5) Investigation Methodology
- Conducting an investigation
- Investigation evaluation
- How to deal with Evidence found at the scene
- Dealing with the authorities and Police
- Understanding the legal chain of evidence
- Questioning techniques
- How to conduct a professional Interview
About Rome
As cosmopolitan and diverse as it is rooted in its own history, Rome is one of the premier tourist destinations in the world. Featuring some of the best restaurants on the continent, some of the most iconic historic sites in Europe, the city is widely regarded as one of the most exciting and dynamic places to visit anywhere. The center of the Renaissance, the city houses some of the most famous works of art in the world and remains an important cultural hub to this day. Famous for art, fashion, it's delicious local cuisine, and superbly preserved monuments, Rome truly offers something for everyone.
Things to do and places to visit in Rome
When disembarking, the first thing that can prove pleasantly challenging is deciding on what to do first! An exceptional array of hotels and inns are available to any weary traveler, as are a superb range of restaurants for those wanting to relax surrounded by the hustle and bustle of Rome in the evening. You can spend the day walking streets steeped in history, visiting galleries that contain works by Caravaggio and Michelangelo or exploring the awe-inspiring Colosseum. The city contains many beautifully maintained parks and gardens, as well as a vast collection of beautiful churches and cathedrals, ensuring that a trip to Rome will be a memorable experience for anyone.
Things to do when taking flights to Rome include:
- Standing inside the magnificent Colosseum.
- Gazing in awe at the stunning Castel Sant'Angelo.
- Visiting the incredible Pantheon, one of the best-maintained buildings from the Roman era.
- Stopping at the center of the Piazza del Popolo, one of the most beautiful squares in Europe.
- Walking the beautiful gardens of Villa Borghese.
- Admiring the vast, intricately carved Column of Marcus Aurelius.
- Wandering the Forum Romanum, ruins from the Ancient Roman period.
- Exploring some of the greatest art collections in Europe.
- Crossing the river on the remarkably-constructed Bridge of Angels.
- Sampling the world famous local cuisine.