Management

Training Course: Incident Investigation & Reporting


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MA236114

25 Aug - 5 Sep 2025

Barcelona (Spain)

Hotel : Grupotel Gran Via 678

Cost : 9000 € Euro

Introduction


Incident investigation and reporting are essential tools for maintaining a safe workplace, uncovering root causes, and preventing recurrence. This 10-day in-depth program by Global Horizon Training Center equips participants with structured methodologies, practical skills, and compliance knowledge needed to conduct thorough investigations and write actionable reports.

 

Target Audience

  • Safety Officers

  • Incident Investigators

  • Supervisors and Managers

  • Human Resources Personnel

  • Health and Safety Committee Members

  • Compliance and Legal Personnel

 

Objectives

  • Understand the comprehensive incident investigation process

  • Master techniques for evidence gathering, documentation, and analysis

  • Identify and differentiate between root causes and contributing factors

  • Learn to write professional and effective incident reports

  • Develop and implement corrective and preventive action plans (CAPA)

  • Ensure compliance with national and international legal requirements

  • Improve safety culture and reduce operational risks


 Outline

Day 1: Fundamentals of Incident Investigation

  • Introduction to Incident Investigation

  • Goals and significance of investigation

  • Key definitions and terminology

  • Ethical considerations

Day 2: Regulatory and Legal Framework

  • National labor and safety laws

  • International standards (OSHA, ISO 45001)

  • Legal responsibilities of investigators

  • Incident classifications and reporting obligations

Day 3: Investigation Planning & Team Formation

  • Immediate response after an incident

  • Securing the scene

  • Assigning roles and responsibilities in the investigation team

  • Investigation planning checklist

Day 4: Evidence Collection Principles

  • Collecting physical, documentary, and testimonial evidence

  • Using tools: checklists, evidence tags, photos

  • Maintaining chain of custody

  • Managing sensitive and confidential information

Day 5: Witness Interview Techniques

  • Planning interviews

  • Conducting fair and unbiased interviews

  • Dealing with stress, trauma, or reluctance

  • Documentation and verification of testimonies

Day 6: Scene Documentation and Technology Tools

  • Site sketches, measurements, and photography

  • Use of digital tools (CCTV footage, drone footage, etc.)

  • Creating comprehensive evidence packages

Day 7: Root Cause Analysis (RCA)

  • Immediate vs underlying causes

  • RCA tools: 5 Whys, Fishbone Diagram, FTA

  • Selecting the appropriate method

  • Practical application exercises

Day 8: Report Writing Skills

  • Anatomy of a professional incident report

  • Describing events objectively and clearly

  • Highlighting evidence-based conclusions

  • Avoiding legal pitfalls in documentation

Day 9: Corrective & Preventive Actions (CAPA)

  • Identifying appropriate actions

  • Risk-based prioritization of actions

  • Follow-up mechanisms and accountability

  • Integrating lessons learned into safety systems

Day 10: Presentation, Review, and Final Assessment

  • Participant presentations of case study investigations

  • Peer and trainer feedback

  • Final written assessment

  • Open Q&A and action plan development for workplace application

Management

Training Course: Incident Investigation & Reporting


Register Now
Quick Inquiry
Discount Group Download Brochure  

MA236114

25 Aug - 5 Sep 2025

Barcelona (Spain) - Grupotel Gran Via 678

Hotel : Grupotel Gran Via 678

Cost: 9000 € Euro


  About Barcelona

Barcelona, the main city of Catalonia on Spain's east coast, is known for its fantastic weather and proud local culture. It is also Spain's second largest city and has all the cosmopolitan trappings you would expect. Among Barcelona's many attractions are the delicious seafood, stunning architecture and vibrant atmosphere. It began life as a Roman city and has remained important ever since. Today, it is a buzzing city offering more than enough reasons to look for flights to Barcelona. Between UNESCO World Heritage Sites, famous sports teams plus great food, there's no shortage of ways to amuse oneself.


  Things to do and places to visit in Barcelona

Barcelona really does have something for everyone. The attractions of Barcelona include beautiful beaches to relax on, almost endless historical locations to explore, all the shops you could ever wish for, one of the world's most admired football clubs and world-class eateries - you may never want to leave. Luckily, with so much to do the city's compactness makes it easy to explore. Simply wandering through the streets is a great way to soak up the atmosphere.

Just some of the great things to do in Barcelona include:

  • Marvel at Gaudi's masterwork, the Sagrada Familia.
  • Sample the wide range of tapas in Barcelona's bars.
  • See the somewhat surreal architecture of Antoni Gaudi.
  • Wander through Park Guell, which offers great views over the city and out to sea.
  • See the Cubist master’s early work in the Picasso Museum.
  • Get lost in the winding streets of the Gothic Quarter, known locally as the Barri Gotic.
  • Browse the upmarket shops along the Passeig de Gracia.
  • Soak up the tranquil atmosphere in the Cathedral of the Sea.
  • Watch the silky skills of FC Barcelona in a game at the Camp Nou.
  • Enjoy authentic paella with fresh seafood.
  • Climb Montjuic for spectacular views.
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