Management

Training Course: Incident Investigation & Reporting


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MA235533

17 - 21 Feb 2025

Madrid (Spain)

Hotel : Pestana CR7 Gran Vía

Cost : 5250 € Euro

Introduction

Incident investigation and reporting are critical processes for identifying the root cause of workplace incidents and preventing future occurrences. This program will guide participants through best practices in investigation, data collection, analysis, and reporting techniques to ensure compliance with safety regulations and improve workplace safety.

 

Target Audience

  • Safety Officers
  • Incident Investigators
  • Supervisors and Managers
  • Human Resources Personnel
  • Health and Safety Committee Members
  • Compliance and Legal Personnel

 

Objectives

  • Understand the importance of incident investigation and reporting in maintaining workplace safety.
  • Learn techniques for gathering, documenting, and analyzing evidence.
  • Develop skills to identify root causes and contributing factors to incidents.
  • Gain the ability to write clear and concise incident reports.
  • Learn how to implement corrective actions to prevent future incidents.
  • Ensure compliance with legal and regulatory requirements regarding incident reporting.

 

Justification for Attending Incident Investigation & Reporting Training

The Incident Investigation & Reporting training program offered by Global Horizon Training Center provides participants with the knowledge and tools necessary to conduct thorough investigations of workplace incidents and accidents. This program emphasizes root cause analysis, effective reporting, and preventive measures, all of which are critical for enhancing safety standards and reducing future risks.

By attending this training, participants will:

  • Improve their ability to identify underlying causes of incidents.
  • Develop skills to implement corrective actions that prevent recurrence.
  • Gain insights into regulatory and legal compliance in incident reporting.
  • Learn best practices for documenting incidents in a clear and actionable manner.

This course will not only enhance the organization's safety culture but also ensure compliance with industry standards and legal requirements. As a result, it contributes directly to reducing operational disruptions caused by incidents and improves overall safety performance.

The investment in this program will ultimately lead to better risk management and create a safer, more productive work environment.

 

Training Program Outline

 

Day 1: Introduction to Incident Investigation

  • Session 1: Importance of Incident Investigation
    • Why incidents need to be investigated.
    • Overview of regulatory requirements.
    • Key terms and definitions.
  • Session 2: Legal and Regulatory Framework
    • National and international standards.
    • Legal implications of incident reporting.
  • Session 3: Types of Incidents to Report
    • Near misses, minor, major incidents, and accidents.
    • What incidents require reporting and investigation?

 

Day 2: Investigation Process

  • Session 1: Planning and Preparation
    • Initial steps after an incident occurs.
    • Forming an investigation team.
  • Session 2: Evidence Collection and Preservation
    • Gathering physical evidence and interviewing witnesses.
    • Handling sensitive information.
  • Session 3: Data Collection Techniques
    • Documenting the scene: Photos, sketches, and notes.
    • Utilizing technology for evidence collection (CCTV, etc.).

 

Day 3: Root Cause Analysis

  • Session 1: Introduction to Root Cause Analysis (RCA)
    • Defining root cause and its importance.
    • Difference between root cause and immediate cause.
  • Session 2: Techniques for Root Cause Analysis
    • 5 Whys method.
    • Fishbone (Ishikawa) diagram.
    • Fault Tree Analysis (FTA).
  • Session 3: Conducting an Effective RCA
    • Practical examples and case studies.
    • Interactive group activities.

 

Day 4: Writing the Incident Report

  • Session 1: Structure of an Incident Report
    • Key sections: Introduction, incident description, findings, recommendations.
    • Writing in a clear, objective manner.
  • Session 2: Common Mistakes in Reporting
    • Avoiding bias, assumptions, and omissions.
  • Session 3: Practical Report Writing
    • Writing workshop: Drafting a sample report based on a case study.

 

Day 5: Corrective Actions and Post-Investigation Activities

  • Session 1: Developing Corrective and Preventive Actions (CAPA)
    • How to ensure incidents are not repeated.
    • Monitoring and follow-up on corrective actions.
  • Session 2: Communicating Investigation Findings
    • Reporting to management and regulatory authorities.
    • Sharing lessons learned across the organization.
  • Session 3: Review and Final Assessment
    • Participants present their case study investigations and reports.
    • Feedback and Q&A session.

Management

Training Course: Incident Investigation & Reporting


Register Now
Quick Inquiry
Discount Group Download Brochure (39)

MA235533

17 - 21 Feb 2025

Madrid (Spain) - Pestana CR7 Gran Vía

Hotel : Pestana CR7 Gran Vía

Cost: 5250 € Euro


  About Madrid

Madrid is a city that combines its enduring history with its cosmopolitan atmosphere to create a destination that favored amongst tourists from around the world. This is a city that is very much bursting at the seams with life and its vibrant atmosphere, cultural attractions and connection with history ensure travelers have everything they could possibly want from a European city break. At the end of a flight to Madrid, there are sites to see, picturesque streets to roam and, of course, excellent shopping opportunities to explore. Visitors can immerse themselves in Madrid's fantastic local culture, its peerless art scene and world acclaimed fine dining. In fact, there is very little that Madrid doesn't have to offer.


  Things to do and places to visit in Madrid

The only problem travelers will encounter during their visit to Madrid is knowing what to do first. Sampling the mouth-watering tapas, strolling through one of the many excellent museums or even simply soaking up the atmosphere are all excellent options. Spend a sunny day wandering through the splendid squares or marvel at the intricate architecture of the churches.With so many options, flights to Madrid are great for people of any age or inclination.

When visiting Madrid, be sure to:

  • See the superb collection of art is the Museo del Prado.
  • Stroll down the Gran Via.
  • Enjoy the atmosphere of the Plaza Mayor.
  • Wander through the stunning gardens of the Parque del Buen Retiro.
  • See the beautiful mansion of the Museo Lazaro Galdiano.
  • Find quirky fashions in the Fuencarral market.
  • Try some of the many different tapas dishes.
  • Visit the statues of Don Quixote and Sancho Panza in the Plaza de Espana.
  • See the breathtaking Basilica de San Francisco El Grande.
  • Wander the Casa de Campo park, which is five times the size of Central Park.
  • Shop in the luxury boutiques of the Golden Mile.
  • Look for bargains at the El Rasto flea market.
  • See Picasso's Guernica in the Reina Sofia museum.
  • Snack on churros with chocolate.
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