Introduction
Human errors refer to the environmental, organisational and job factors, and human and individual characteristics which influence the behaviour at work in a way which can affect an organisation’s health and safety performance. A simple way to view human error is to think about three aspects: the job, the individual and the organisation and how they interact to impact on health and safety-related human behavior.
After an accident involving human failure - using human error analysis tools can identify the causes and contributing human error factors. Establishing these underlying causes of an accident/incident is the key to preventing similar human error accidents/incidents.
This course is aimed at providing delegates with the practical on-site knowledge and skills to develop and successfully implement effective human error analysis techniques.
Course Objectives of Human Error Analysis & Prevention
Participants attending the program will:
- Explain the various human error analysis techniques and how they can be used
- Show how human behavior can lead to human errors and incidents/accidents
- Provide practical ideas and methods for observing and preventing human errors
- Review practical case studies to show how other organizations have used human error analysis techniques to prevent human errors in the workplace
Course Methodology of Human Error Analysis & Prevention
Delegates will learn by active participation through inspiring presentation tools and interactive techniques presented in a lively, enthusiastic, and interesting style. Delegates will take part in practical human error analysis exercises and group discussions, as related to their own organization’s workplace activities.
Course Outlines of Human Error Analysis & Prevention
DAY 1
Introduction to Human Error
- What is human error?
- Understanding the different types of human error
- Human Error related workplace and job task causation factors
- Human failures in the causes of accidents/incidents
- Exercise: Define human error and prevention objectives
DAY 2
Human Error Analysis Factors
- Managing Rule-Breaking situations (Violations)
- Human behavior patterns leading to human errors
- Cultural behavior and sensory and perception
- Using the Shell ‘Hearts and Minds’ toolkit to improve human behavioral factors
- Exercise: List the different types of human errors and prevention options
DAY 3
Observation Methods for Unsafe Acts and Conditions
- Using the Dupont ‘STOP’ on-site safety observation tool for
- Observing Substandard Practices and behavior
- Observing Substandard Conditions
- Using ‘Job Safety Analysis’ to identify and assesses types of human errors
- Exercise: Identify human errors of presented accident scenario
DAY 4
Human Error Analysis Techniques
- Analyzing site operations human error situations
- Using the ‘Human Reliability Assessment’ (HRA) human error analysis technique
- Human error observation and prevention options
- Options and Solutions for preventing human errors
- Exercise: Using Fault Tree Analysis method to analyze human errors
DAY 5
Human Error Analysis & Prevention – Getting Started
- Identifying and categorizing human errors in the workplace
- Considering Human factors when analyzing incidents and accidents
- Review of Human factors in existing work methods and procedures
- Human error analysis within the health and safety management system
- Exercise: Checklist for observing human errors in the workplace
- Course Review: Key points summary of course topics
About Istanbul
Few places compare to the vibrant, cosmopolitan city of Istanbul, whose enormous size straddles both Europe and Asia, forming a bridge between western and eastern cultures. Resting upon the natural harbor of the Golden Horn, the skyline of the once-Constantinople is pierced with minarets and ancient monuments that embody centuries of history. While it is brimming with historical landmarks and colorful markets, modern Istanbul is also well represented through its contemporary art scene, European-style café culture, world-class dining venues.
Things to do and places to visit in Istanbul
Istanbul is teeming with attractions and landmarks from historic sights and unique cuisine to lively markets and unmistakable culture. It is a thriving city, with a myriad of things to do that skillfully manage to blend every aspect of both the contemporary and the historical world.
On a city break in Istanbul be sure to:
- Visit a hammam, a traditional Turkish bath, whose origins date back to Roman times.
- Marvel at the Hagia Sophia, Süleymaniye Mosque and Blue Mosque, Istanbul's most spectacular monuments that dominate the skyline.
- Explore the Topkapi Palace Museum, one of Istanbul's most visited museums, home to over 80,000 artifacts.
- Walk through the Basilica Cistern, an underground marvel built in the 4th century.
- Be dazzled by the Grand Bazaar, one of the world's oldest and largest covered markets.
- Go shopping for exotic products and Turkish delights in the Spice Bazaar.
- Cross the bridge connecting Europe and Asia against the backdrop of the Bosphorus, or take a Bosphorus cruise.
- Taste the diversity and flavor of Turkish cuisine.
- Admire panoramas of the city from the Galata Tower.
- Walk through Taksim Square, the city's dynamic square that never sleeps.