Training Course: Human Error Analysis & Prevention

HE7022 8 - 12 Jun 2025 Cost : 2275 € Euro
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Introduction

Human errors refer to the environmental, organisational and job factors, and human and individual characteristics which influence the behaviour at work in a way which can affect an organisation’s health and safety performance. A simple way to view human error is to think about three aspects: the job, the individual and the organisation and how they interact to impact on health and safety-related human behavior.
After an accident involving human failure - using human error analysis tools can identify the causes and contributing human error factors. Establishing these underlying causes of an accident/incident is the key to preventing similar human error accidents/incidents.
This course is aimed at providing delegates with the practical on-site knowledge and skills to develop and successfully implement effective human error analysis techniques.

Course Objectives of Human Error Analysis & Prevention

Participants attending the program will:

  • Explain the various human error analysis techniques and how they can be used
  • Show how human behavior can lead to human errors and incidents/accidents
  • Provide practical ideas and methods for observing and preventing human errors
  • Review practical case studies to show how other organizations have used human error analysis techniques to prevent human errors in the workplace

Course Methodology of Human Error Analysis & Prevention

Delegates will learn by active participation through inspiring presentation tools and interactive techniques presented in a lively, enthusiastic, and interesting style. Delegates will take part in practical human error analysis exercises and group discussions, as related to their own organization’s workplace activities.

Course Outlines of Human Error Analysis & Prevention

DAY 1

Introduction to Human Error

  • What is human error?
  • Understanding the different types of human error
  • Human Error related workplace and job task causation factors
  • Human failures in the causes of accidents/incidents
  • Exercise: Define human error and prevention objectives

DAY 2

Human Error Analysis Factors

  • Managing Rule-Breaking situations (Violations)
  • Human behavior patterns leading to human errors
  • Cultural behavior and sensory and perception
  • Using the Shell ‘Hearts and Minds’ toolkit to improve human behavioral factors
  • Exercise: List the different types of human errors and prevention options

DAY 3

Observation Methods for Unsafe Acts and Conditions

  • Using the Dupont ‘STOP’ on-site safety observation tool for
    • Observing Substandard Practices and behavior
    • Observing Substandard Conditions
  • Using ‘Job Safety Analysis’ to identify and assesses types of human errors
  • Exercise: Identify human errors of presented accident scenario

DAY 4
Human Error Analysis Techniques

  • Analyzing site operations human error situations
  • Using the ‘Human Reliability Assessment’ (HRA) human error analysis technique
  • Human error observation and prevention options
  • Options and Solutions for preventing human errors
  • Exercise: Using Fault Tree Analysis method to analyze human errors

DAY 5
Human Error Analysis & Prevention – Getting Started

  • Identifying and categorizing human errors in the workplace
  • Considering Human factors when analyzing incidents and accidents
  • Review of Human factors in existing work methods and procedures
  • Human error analysis within the health and safety management system
  • Exercise: Checklist for observing human errors in the workplace
  • Course Review: Key points summary of course topics
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