6 - 10 Jan 2025
Kuala Lumpur (Malaysia)
Hotel : Royale Chulan Kuala Lumpur
Cost : 5775 € Euro
Human errors arise from environmental, organizational, job factors, and individual characteristics that influence workplace behavior and affect health and safety performance. These errors stem from the interaction between the job, individual, and organization. After accidents involving human failure, analysis tools can uncover root causes and contributing factors, aiding in prevention. This course equips participants with practical skills to develop and implement effective human error analysis techniques on-site.
Explain the various human error analysis techniques and how they can be used
Show how human behavior can lead to human errors and incidents/accidents
Provide practical ideas and methods for observing and preventing human errors
Review practical case studies to show how other organizations have used human error analysis techniques to prevent human errors in the workplace
Delegates will learn by active participation through inspiring presentation tools and interactive techniques presented in a lively, enthusiastic, and interesting style. Delegates will take part in practical human error analysis exercises and group discussions, as related to their own organization’s workplace activities.
DAY 1
Introduction to Human Error
What is human error?
Understanding the different types of human error
Human Error related workplace and job task causation factors
Human failures in the causes of accidents/incidents
Exercise: Define human error and prevention objectives
DAY 2
Human Error Analysis Factors
Managing Rule-Breaking situations (Violations)
Human behavior patterns leading to human errors
Cultural behavior and sensory and perception
Using the Shell ‘Hearts and Minds’ toolkit to improve human behavioral factors
Exercise: List the different types of human errors and prevention options
DAY 3
Observation Methods for Unsafe Acts and Conditions
Using the Dupont ‘STOP’ on-site safety observation tool for
Observing Substandard Practices and behavior
Observing Substandard Conditions
Using ‘Job Safety Analysis’ to identify and assesses types of human errors
Exercise: Identify human errors of presented accident scenario
DAY 4
Human Error Analysis Techniques
Analyzing site operations human error situations
Using the ‘Human Reliability Assessment’ (HRA) human error analysis technique
Human error observation and prevention options
Options and Solutions for preventing human errors
Exercise: Using Fault Tree Analysis method to analyze human errors
DAY 5
Human Error Analysis & Prevention – Getting Started
Identifying and categorizing human errors in the workplace
Considering Human factors when analyzing incidents and accidents
Review of Human factors in existing work methods and procedures
Human error analysis within the health and safety management system
Exercise: Checklist for observing human errors in the workplace
Course Review: Key points summary of course topics