Management

Training Course: Hotel Management and Hospitality


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Quick Inquiry
Discount Group Download Brochure (37)

MA235244

30 Mar - 3 Apr 2025

Dubai (UAE)

Cost : 4150 € Euro

Introduction:

Welcome to the Hotel Management and Hospitality Training Program, designed by Global Horizon Training Center. This program is crafted to equip individuals with the skills and knowledge required to excel in the dynamic world of hotel management and the hospitality industry. Whether you are an aspiring hotelier or a professional seeking to enhance your expertise, this program will provide you with the essential tools to succeed in the field.

Objectives:

The primary objectives of this training program are to:

  • Provide a comprehensive understanding of the hotel management and hospitality industry.

  • Develop key skills in customer service, leadership, and effective communication.

  • Familiarize participants with the latest industry trends and best practices.

  • Offer hands-on training to improve practical skills required in the field.

  • Prepare participants for career opportunities in hotels, resorts, restaurants, and other hospitality establishments.

Methodology:

This training program will employ a combination of methods to ensure effective learning, including:

  • Interactive lectures and presentations.

  • Case studies and real-life scenarios.

  • Group discussions and team-based activities.

  • Role-playing and simulations.

  • On-site visits to hotels and hospitality establishments.

Target Audience:

This program is suitable for a wide range of individuals, including but not limited to:

  • Aspiring hotel managers and supervisors.

  • Front desk staff, concierge, and other hotel personnel.

  • Restaurant and foodservice professionals.

  • Event planners and catering staff.

  • Individuals looking to enter the hospitality industry or seeking career advancement opportunities.

Outlines:

Day 1: Introduction to Hotel Management and Hospitality

  • Overview of the hospitality industry.

  • Key roles and responsibilities in hotel management.

  • Customer service excellence.

  • Introduction to hotel operations.

Day 2: Front Office Operations

  • Reservation and check-in procedures.

  • Handling guest complaints and requests.

  • Managing room inventory.

  • Revenue management in hotels.

Day 3: Food and Beverage Management

  • Restaurant operations and service.

  • Menu planning and pricing strategies.

  • Kitchen and culinary operations.

  • Food safety and sanitation.

Day 4: Housekeeping and Facility Management

  • Housekeeping procedures and quality control.

  • Maintenance and facility management.

  • Sustainability practices in the hospitality industry.

  • Safety and security in hotels.

Day 5: Marketing and Sales in Hospitality

  • Hotel marketing strategies.

  • Sales techniques and revenue generation.

  • Digital marketing and online presence.

  • Career development and networking in the industry.

Management

Training Course: Hotel Management and Hospitality


Register Now
Quick Inquiry
Discount Group Download Brochure (37)

MA235244

30 Mar - 3 Apr 2025

Dubai (UAE) -

Cost: 4150 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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