Management

Training Course: Hotel Management and Hospitality


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MA235244

30 Sep - 4 Oct 2024

Amsterdam (Netherlands)

Hotel : Grand Hotel Amrâth Amsterdam

Cost : 5250 € Euro

Introduction:

Welcome to the Hotel Management and Hospitality Training Program, designed by Global Horizon Training Center. This program is crafted to equip individuals with the skills and knowledge required to excel in the dynamic world of hotel management and the hospitality industry. Whether you are an aspiring hotelier or a professional seeking to enhance your expertise, this program will provide you with the essential tools to succeed in the field.

Objectives:

The primary objectives of this training program are to:

  • Provide a comprehensive understanding of the hotel management and hospitality industry.

  • Develop key skills in customer service, leadership, and effective communication.

  • Familiarize participants with the latest industry trends and best practices.

  • Offer hands-on training to improve practical skills required in the field.

  • Prepare participants for career opportunities in hotels, resorts, restaurants, and other hospitality establishments.

Methodology:

This training program will employ a combination of methods to ensure effective learning, including:

  • Interactive lectures and presentations.

  • Case studies and real-life scenarios.

  • Group discussions and team-based activities.

  • Role-playing and simulations.

  • On-site visits to hotels and hospitality establishments.

Target Audience:

This program is suitable for a wide range of individuals, including but not limited to:

  • Aspiring hotel managers and supervisors.

  • Front desk staff, concierge, and other hotel personnel.

  • Restaurant and foodservice professionals.

  • Event planners and catering staff.

  • Individuals looking to enter the hospitality industry or seeking career advancement opportunities.

Outlines:

Day 1: Introduction to Hotel Management and Hospitality

  • Overview of the hospitality industry.

  • Key roles and responsibilities in hotel management.

  • Customer service excellence.

  • Introduction to hotel operations.

Day 2: Front Office Operations

  • Reservation and check-in procedures.

  • Handling guest complaints and requests.

  • Managing room inventory.

  • Revenue management in hotels.

Day 3: Food and Beverage Management

  • Restaurant operations and service.

  • Menu planning and pricing strategies.

  • Kitchen and culinary operations.

  • Food safety and sanitation.

Day 4: Housekeeping and Facility Management

  • Housekeeping procedures and quality control.

  • Maintenance and facility management.

  • Sustainability practices in the hospitality industry.

  • Safety and security in hotels.

Day 5: Marketing and Sales in Hospitality

  • Hotel marketing strategies.

  • Sales techniques and revenue generation.

  • Digital marketing and online presence.

  • Career development and networking in the industry.

Management

Training Course: Hotel Management and Hospitality


Register Now
Quick Inquiry
Discount Group Download Brochure (6)

MA235244

30 Sep - 4 Oct 2024

Amsterdam (Netherlands) - Grand Hotel Amrâth Amsterdam

Hotel : Grand Hotel Amrâth Amsterdam

Cost: 5250 € Euro


  About Amsterdam

Amsterdam, capital of the Netherlands, is a popular destination amongst travelers from all around the world. Once just a little fishing village, Amsterdam is now a major international city after having become an important port during the 1600s. Throughout its history, the city has had many famous residents, including artists, philosophers and other historical figures. There is much to discover along Amsterdam's quaint streets and picturesque canals. So much so that a flight to Amsterdam comes with a guarantee of cultural and historical attractions that will provide memories to last a lifetime. Amsterdam is a hotbed of culture for travelers of all ages and tastes.


  Things to do and places to visit in Amsterdam

From the moment passengers step off their flight to Amsterdam, they will find it a friendly city with a lively atmosphere. Its flat geography means that it is perfect for exploring by bicycle. If you're feeling less active, it the city is also well-served by public transport. The so-called Venice of the North has something for every visitor. Culture vultures have museums, galleries and theaters to see, Families can visit the zoo or the Science Center NEMO.

When visiting Amsterdam, be sure to:

  • See the picture-perfect and colorful houses of the Grachtengordel district.
  • See the iconic works of one of Holland's most famous artists at the Van Gogh Museum.
  • Visit the house where Anne Frank and her family hid from the Nazis.
  • Browse through the extensive collection of fantastic art in the Rijksmusem.
  • Wander through the blaze of colors that is the Singel Flower Market.
  • See the city at a leisurely pace on a canal cruise.
  • Marvel at one of the city's many historic churches.
  • Learn about life aboard a ship at the National Maritime Museum.
  • Discover the Begijnhof's well-preserved medieval architecture.
  • See animals of all kinds, as well as the butterfly pavilion and aquarium, at the Artis Zoo.
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